PRODUCT & SERVICE EXCELLENCE MANAGER
Megha Sarayan Land Of Cakes Private LimitedFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Field Job
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Job Description
WE’RE HIRING | PRODUCT & SERVICE EXCELLENCE MANAGER
At Modge, we’re scaling from 8 outlets towards a much bigger vision — and we need someone who can make sure quality never gets diluted as we grow.
We’re looking for a Product & Service Excellence Manager who will own:
• Product quality & consistency across outlets
• Service standards & customer experience
• Outlet audits — product, hygiene, service & SOPs
• Team training, evaluations & certifications
• Customer complaint analysis & corrective actions
• SOP implementation and continuous improvement
This is not a desk job. You’ll be on the floor, in outlets, observing, training, auditing and fixing what isn’t working.
We’re looking for someone who is:
Mature. Confident. Extremely observant. Process-driven.
Someone who can hold teams accountable while also being able to train, coach and build them.
Experience: Min 1 year experience in QSR / Café / Bakery / Restaurant / Hospitality
Location: Kolkata / Hyderabad
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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