Sales Coordinator

Sales Coordinator – CateringTelecalling | Lead Management | CRM | Meeting SchedulingCompany: Spice Blend Catering – A Unit of Stewarding India Pvt. Ltd.

Office Location: Salt Lake, Sector IV, Kolkata

Job Type: Full-Time, Work from Office

Working Hours: 10:00 AM – 7:00 PM

Weekly Off: Preferably Sunday; weekly off may be changed depending on operational requirements

Salary: ₹12,000 – ₹20,000 per month

Experience: Freshers & Experienced Candidates Can Apply

Female Candidates Preferred

Job DescriptionSpice Blend Catering is looking for a smart, confident and energetic Sales Coordinator who will be responsible for handling catering enquiries, digital marketing leads, telecalling, CRM management, client follow-ups and scheduling sales meetings.

This is primarily an office-based sales coordination and telecalling role. The candidate will be one of the first points of contact between prospective customers and Spice Blend Catering.

• Key ResponsibilitiesDigital Marketing Leads & Incoming EnquiriesAttend and respond to catering leads generated through Google Ads, Facebook, Instagram, LinkedIn, our website and other digital platforms.
• Call prospective customers who submit enquiries through our website or social media pages.
• Attend incoming catering enquiry calls professionally.
• Understand the customer's requirements and enter complete details into our CRM system.
• Respond to new leads quickly and maintain regular follow-up.
• Menu EnquiriesIntroduce Spice Blend Catering and our services professionally.
• Offer our Chef's Choice Menu as the first option to prospective customers.
• If the customer requires something different, understand their requirements and collect details such as:
• Event date
• Event type
• Venue/location
• Number of guests
• Veg/Non-Veg preference
• Menu preference
• Approximate budget
• Special requirements
• Enter all information accurately in CRM.
• Client Follow-Up & Meeting SchedulingFollow up with prospective clients regularly.
• The objective should be to convert enquiries into meetings and business opportunities.
• Fix meeting dates with interested clients as early as possible.
• Coordinate meetings between prospective clients and the Spice Blend Catering sales/management team.
• Record every meeting and next follow-up date in CRM.
• Continue follow-up until the enquiry is converted or closed.
• Corporate TelecallingCall companies and corporate offices to generate catering business opportunities.
• Identify and connect with relevant HR, Administration, Facilities, Procurement, Events or other catering decision-makers.
• Introduce Spice Blend Catering and request appointments.
• Schedule meetings between corporate decision-makers and the Spice Blend Catering team.
• Maintain all company contacts, decision-maker details, responses and follow-up dates in CRM.
• Banquet & Venue CallingContact standalone banquet halls and event venues in Kolkata.
• Speak with banquet owners, managers or relevant decision-makers.
• Introduce Spice Blend Catering as a potential catering partner.
• Schedule meetings between banquet management/owners and the Spice Blend Catering team.
• Maintain all details and follow-ups in CRM.
• Educational InstitutionsCall schools, colleges, universities, training institutes and other educational institutions.
• Identify the person responsible for administration, events, procurement or catering.
• Introduce our catering services.
• Schedule meetings for potential catering opportunities such as annual functions, seminars, conferences, meetings and institutional events.
• Candidate RequirementsExcellent spoken communication is essential.
• Candidate must be able to communicate confidently in English, Hindi and Bengali.
• Pleasant, professional and confident telephone communication.
• Comfortable making regular outbound sales calls.
• Good convincing and interpersonal skills.
• Basic computer knowledge.
• Comfortable using CRM, email, WhatsApp and basic office applications.
• Must maintain accurate records of every lead, call, follow-up and meeting.
• Should be proactive and comfortable speaking with corporate executives and business owners.
• Sales-oriented attitude and willingness to follow up consistently.
• Candidates with experience in telecalling, inside sales, hospitality, catering, hotels, banquets, events or customer service will be preferred.
• Freshers with excellent communication skills are welcome to apply.

Salary & Work ScheduleSalary: ₹12,000 – ₹20,000 per month, depending on communication skills, experience and suitability.

Working Hours: 10:00 AM – 7:00 PM

Office: Salt Lake, Sector IV, Kolkata

Weekly Off: Preferably Sunday; however, the weekly off may be changed depending on business and operational requirements.

Key Performance AreasThe candidate's performance will be evaluated based on:

• Speed of response to incoming leads
• Number of leads contacted
• Daily outbound calling activity
• Quality and accuracy of CRM updates
• Follow-up discipline
• Number of qualified meetings scheduled
• Corporate appointments generated
• Banquet and institutional meetings generated
• Lead-to-meeting conversion
• Contribution towards converting enquiries into confirmed catering business

Who Should Apply?If you are confident on the phone, comfortable talking to new people, disciplined with follow-ups and interested in building a career in sales and hospitality, we would like to hear from you.

Freshers are encouraged to apply.