Telecalling Executive

Job SummaryWe are looking for a Telesales Executive to drive revenue through B2B and B2C software sales. The candidate will be responsible for contacting potential customers, understanding their business or individual requirements, explaining suitable software solutions, generating leads, following up with prospects, and converting opportunities into paid customers.

• Key ResponsibilitiesMake outbound calls to prospective B2B and B2C customers.
• Understand customer requirements and recommend suitable software products or solutions.
• Explain software features, benefits, pricing, plans, and usage clearly to customers.
• Generate and qualify leads through calling, follow-ups, and other sales channels.
• Conduct product demonstrations over phone/video calls whenever required.
• Handle customer objections and provide appropriate solutions to move prospects towards purchase.
• Maintain regular follow-ups with interested prospects and manage the sales pipeline.
• Convert qualified leads into paid customers and generate revenue.
• Achieve assigned daily, weekly, and monthly sales/revenue targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
• Coordinate with the onboarding, support, or product team to ensure a smooth customer experience.
• Build long-term relationships with customers and identify upselling and cross-selling opportunities.
• Share customer feedback and market insights with the sales team.