Telesales Executive

This is a target-oriented sales role and requires regular outbound calling and persistent follow-up. Candidates looking only for an enquiry-handling/customer-support role should not apply.

Role Overview

We are looking for an energetic and target-oriented Sales Executive to generate B2B business for our customised bags and T-shirts. The candidate will proactively contact prospective customers from company databases and other sources, in addition to handling enquiries received through IndiaMART, TradeIndia and other channels.

Key Responsibilities

• Make outbound calls to prospective corporate, institutional, retail and other B2B customers.
• Contact and qualify prospects from databases acquired from various sources.
• Understand customer requirements for customised bags, backpacks, laptop bags, promotional bags, T-shirts, uniforms and other customised products.
• Generate enquiries, share product details and quotations, and follow up systematically until conversion.
• Handle and convert leads received through IndiaMART, TradeIndia, WhatsApp and other sources.
• Maintain accurate records of calls, enquiries, quotations, follow-ups and orders.
• Identify decision-makers such as purchase, procurement, administration, HR, marketing and sourcing personnel.
• Coordinate with the design and production teams for samples, product specifications and quotations.
• Build relationships with customers and generate repeat business.
• Achieve monthly targets for calls, qualified leads, quotations, new customers and sales.

What We Are Looking For

• Good communication skills and confidence in making outbound calls.
• Strong follow-up and persuasion skills.
• A sales-hunter mindset rather than simply responding to enquiries.
• Comfortable making a high number of calls every day.
• Ability to understand customer requirements and recommend suitable products.
• Basic knowledge of Excel/Google Sheets and CRM/lead tracking.
• Experience in B2B, tele-sales, inside sales, institutional sales or customised products will be an advantage.