Team Member_Comm. Bank HO & Support_0177_6604_1094746_HRR
Kotak Mahindra Bank Limited
Work from Office
Full Time
Any experienceJob Description
Team Member_Comm. Bank HO & Support_0177_6604_1094746_HRR
Team member- gold loans
- Source new Gold Loan customers and achieve business acquisition targets.
- Conduct accurate appraisal and valuation of gold ornaments as per company guidelines.
- Process Gold Loan applications and ensure completeness of documentation.
- Verify KYC documents and maintain regulatory compliance.
- Handle disbursement, renewal, part-payment, closure, and release of pledged gold.
- Manage customer relationships and address customer queries efficiently.
- Cross-sell relevant financial products to existing customers.
- Follow up with customers for renewals, overdue accounts, and repayments.
- Ensure safe handling, storage, and custody of pledged gold ornaments.
- Maintain branch records, registers, and MIS reports.
- Support branch operations and contribute to overall business growth.
Preferred Candidate Profile
- Graduate in any discipline.
- 0-3 years of experience in Gold Loans, Banking, NBFC, Financial Services, Retail Sales, or Customer Service.
- Freshers with strong customer handling skills may also be considered.
- Knowledge of gold appraisal and lending processes will be an added advantage.
- Good communication and interpersonal skills.
Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata/Calcutta to get hired quickly.
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