Customer Sales Executive
Technopinch Solutions Private LimitedFixed
₹10,000 - ₹15,000
Average Incentives*
₹2,000
Earning Potential
₹17,000
Fixed
₹10,000 - ₹15,000
Average Incentives
₹2,000
Earning Potential
₹17,000
You can earn more incentive if you perform well
Job highlights
2 applicants
Benefits include: Petrol Allowance, ESI (ESIC)
Job Description
- Job ResponsibilitiesCustomer Support & Issue Resolution: Handle customer queries and complaints through phone calls and WhatsApp. Understand issues, troubleshoot problems, provide effective solutions, and ensure timely resolution.
- Issue Tracking & Follow-up: Record customer issues in the support system, coordinate with the technical team for complex problems, and follow up until satisfactory resolution.
- Sales & Cold Calling: Make outbound sales calls and cold calls to potential customers, introduce our software solutions, identify business requirements, generate leads, and schedule product demonstrations.
- Product Demonstrations: Conduct demos of Inventory, CRM, WhatsApp Automation and other business management modules, explaining how the software can improve business operations.
- Customer Onboarding & Implementation: Assist new customers with software setup, configuration, implementation, and training to ensure smooth adoption.
- Software Testing & Quality Improvement: Test new features, identify bugs, verify fixes, and share improvement suggestions with the development team.
- Customer Relationship Management: Maintain regular communication with existing customers, understand their requirements, and identify opportunities for additional products or services.
- Documentation & Reporting: Maintain accurate records of customer interactions, support tickets, sales calls, demos, and follow-ups in the CRM system.
- Team Coordination: Work closely with the sales, support, and development teams to ensure customer satisfaction and continuous product improvement.
Job role
Job requirements
About company
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Milan Contact Support Private LimitedYou can expect a minimum salary of 10,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kota to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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