Hotel / General Manager
Shubh AagamanFixed
₹40,000 - ₹45,000
Earning Potential
₹45,000
Fixed
₹40,000 - ₹45,000
Earning Potential
₹45,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
22 applicants
Job Description
Job Purpose:
GM ki primary responsibility property/business ke overall operations, revenue, guest satisfaction, staff management aur profitability ko efficiently manage karna hai. GM management aur operational teams ke beech main coordinating person hota hai.
Key Responsibilities
Overall Operations
Hotel/resort ke day-to-day operations ko smoothly manage karna.
Front Office, Housekeeping, F&B, Sales, Accounts, Maintenance aur other departments ke performance ko monitor karna.
SOPs aur company standards properly follow ho rahe hain ya nahi, ensure karna.
Revenue & Business Growth
Occupancy, ADR, revenue aur profitability improve karne ke liye strategies banana.
Sales & marketing team ke saath business generation par kaam karna.
Corporate, travel agents, OTA aur direct bookings ko increase karna.
Monthly revenue targets set aur monitor karna.
Guest Experience
Guest satisfaction ko priority dena.
Guest complaints/issues ko personally monitor karke timely resolution karna.
Online reviews aur feedback ka regular analysis karna.
Service quality ko continuously improve karna.
Staff & Team Management
Staff ki hiring, training, discipline aur performance monitoring.
Department Heads ko targets aur responsibilities assign karna.
Daily/weekly/monthly meetings conduct karna.
Staff productivity aur coordination improve karna.
Financial Management
Operational expenses aur departmental budgets monitor karna.
Unnecessary expenses ko control karna.
Purchase, inventory aur vendor payments ko monitor karna.
Revenue, expense aur profitability reports management ko submit karna.
Inventory & Property Management
Hotel inventory, rooms, F&B stock, linen, amenities aur equipment ki monitoring.
Maintenance aur preventive maintenance ensure karna.
Property ki cleanliness, safety aur presentation maintain karna.
Sales & Marketing
Sales team ke saath monthly sales plans banana.
Travel agents, corporates, wedding/event planners aur other business partners ke saath relationships develop karna.
Promotions, packages aur special offers plan karna.
Reporting to Management
Daily operational updates aur monthly performance reports management ko dena.
Revenue, occupancy, expenses, guest feedback aur staff performance ka analysis present karna.
Business improvement ke liye management ko recommendations dena.
Compliance & Safety
Government rules, hotel regulations, fire safety, guest safety aur company policies ka compliance ensure karna.
Emergency situations ko effectively handle karna.
GM ke Main KPIs
Occupancy %
Room Revenue / Total Revenue
ADR & RevPAR
GOP / Profitability
Guest Satisfaction & Reviews
Staff Productivity
Cost Control
OTA & Direct Booking Performance
Sales Target Achievement
Complaint Resolution
Inventory & Operational Cost Control
Job role
Job requirements
About company
You can expect a minimum salary of 40,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kota to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kota at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 2 Oct 2026. For more details, download apna app and find Full Time jobs in Kota . Through apna, you can find jobs in 64 cities across India. Join NOW!