Business Development Manager (BDM)

Role Purpose

Be the face and voice of TNV to international prospects. Own every lead assigned from first call to signed agreement — understand the client's requirement, map it to TNV's services, prepare the quotation, negotiate terms and close the deal. You will primarily engage clients over calls, video meetings and email across USA, Canada, UK, Australia, GCC, African countries and India.

Key Responsibilities

• Engage inbound qualified leads promptly — within defined SLA — and conduct structured discovery meetings.
• Understand client scope (standards, site count, employee strength, geographies, timelines) and recommend the right TNV service and audit model.
• Coordinate with technical / scheme managers internally to finalise the right scope and audit days.
• Prepare and share commercial quotations in the TNV-approved format; follow up diligently.
• Negotiate pricing and terms within approved guardrails; escalate exceptions to the Head.
• Drive the client through agreement signature and handover to Operations for audit scheduling.
• Maintain impeccable CRM hygiene — every call, meeting note, quotation and stage update recorded.
• Nurture lost or dormant leads for re-engagement in subsequent quarters.
• Deliver an individual monthly revenue target set by the Head – Direct Marketing.

Must-Have Profile

• Graduate in any discipline; additional qualification in Marketing / International Business is a plus.
• Minimum 5 years of international B2B client-facing experience — inside sales, BDR, account executive or client servicing.
• Outstanding fluency in English — neutral accent, clear articulation, confident on video meetings with global clients.
• Strong written English for commercial emails, proposals and follow-ups.
• Comfortable working across time zones when required (USA / GCC / UK calls may span evening IST hours).
• CRM-disciplined, target-driven, persistent without being pushy.

Good-to-Have

• Experience in ISO certification, TIC industry, management consulting, EdTech, SaaS or IT services sales.
• Exposure to quotation preparation and contract negotiation.

Success Metrics

• Individual revenue target of 6× fixed monthly cost (base expectation).
• Stretch target: 10× fixed monthly cost (unlocks manager-level incentive).
• Quotation turnaround ≤ 24 working hours from discovery call.
• First-response SLA to assigned lead: within 2 working hours.

Pre-Requisite: Technical Knowledge & Written Examination

All candidates applying for roles in the Direct Marketing team (Head, Lead Managers, Ads Manager and Social Media Manager) must come to the interview with a working understanding of the certification landscape TNV operates in. Specifically, candidates are expected to be familiar with the purpose, scope and target audience of the following ISO standards: ISO 9001 (Quality), ISO 14001 (Environment), ISO 45001 (Occupational Health & Safety), ISO 22000 (Food Safety), ISO 13485 (Medical Devices), ISO 21001 (Educational Organizations), ISO 27001 (Information Security), ISO 27701 (Privacy Information), ISO 22301 (Business Continuity), ISO 20000-1 (IT Service Management), ISO 37001 (Anti-Bribery), ISO 41001 (Facility Management), ISO 42001 (AI Management), ISO 37301 (Compliance Management), ISO 39001 (Road Traffic Safety), ISO 50001 (Energy Management) and ISO 55001 (Asset Management).

Candidates must also clearly understand the ISO Certification Process — Application → Application Review → Stage-1 Audit → Stage-2 Audit → Certification Decision → Surveillance → Recertification — and the conflict of interest between Consultancy and Certification, i.e. why an accredited certification body (like TNV) cannot provide consultancy to the same client it certifies, and how impartiality is preserved.Candidates are encouraged to build this familiarity using any reliable source, including AI tools (ChatGPT, Claude, Gemini, etc.), the ISO website (www.iso.org), and IAF / accreditation body publications, and should be adequately prepared before the interview.

A written examination on the above topics is a mandatory pre-requisite for selection. Candidates who do not clear the written exam will not be considered for subsequent interview rounds, regardless of prior experience. The written exam will also assess written English, basic commercial aptitude and the ability to explain certification concepts in client-friendly language.

Perks and benefits

Lunch Facility Annual Bonus Attractive incentives.

Intersted candidates share there resume on 8368393949 - Ritu

NOTE: Only Walk-IN interviews are going on