Property Manager

# PROPERTY MANAGER / FACILITY MANAGER

### Eldeco Saubhagyam, Lucknow

**Location:** Vrindavan Colony, Lucknow

**Department:** Facility Management / Estate Operations

**Position:** Property Manager / Facility Manager

**Experience:** 5–10 years in Residential Township / High-Rise / Facility Management

### Job Summary

We are looking for an experienced and responsible **Property Manager / Facility Manager** to manage the day-to-day operations, maintenance, safety, security and resident services at **Eldeco Saubhagyam, Lucknow**.

The candidate will be responsible for ensuring smooth functioning of the property, managing facility teams and vendors, maintaining common areas and amenities, and ensuring high standards of resident satisfaction.

### Key Responsibilities

**1. Property Operations**

* Manage day-to-day operations of the residential complex.

* Ensure proper functioning and maintenance of common areas.

* Monitor housekeeping, security, landscaping, electrical, plumbing and maintenance activities.

* Conduct regular property inspections.

* Ensure all amenities and facilities remain operational and well maintained.

**2. Facility & Maintenance Management**

* Supervise electrical, DG, lifts, pumps, HVAC, plumbing and other MEP systems.

* Coordinate preventive and breakdown maintenance.

* Maintain equipment/service records and AMC schedules.

* Ensure timely resolution of maintenance complaints.

* Monitor power backup, water supply and other essential services.

**3. Security & Safety**

* Supervise security operations and deployment.

* Monitor gate entry/exit, visitor management and vendor movement.

* Ensure CCTV and security systems are functioning properly.

* Conduct regular fire and safety inspections.

* Coordinate emergency response and safety drills.

**4. Housekeeping & Landscaping**

* Monitor cleanliness of lobbies, corridors, parking areas, roads and common spaces.

* Supervise housekeeping staff and contractors.

* Ensure proper landscaping and garden maintenance.

* Maintain hygiene and presentation standards across the property.

**5. Resident & Society Coordination**

* Handle resident complaints and service requests professionally.

* Coordinate with RWA/AOA, residents and management.

* Maintain proper communication regarding maintenance activities, shutdowns and emergencies.

* Organize regular meetings with resident representatives where required.

**6. Vendor & Contractor Management**

* Manage housekeeping, security, landscaping, maintenance and other vendors.

* Monitor vendor performance and manpower deployment.

* Verify work completion before processing bills.

* Negotiate service requirements and maintain vendor records.

* Ensure contractual SLAs are being followed.

**7. Financial & Cost Control**

* Prepare and monitor facility-related budgets.

* Control operational and maintenance expenses.

* Verify vendor invoices and service bills.

* Monitor electricity, diesel, water and other utility consumption.

* Identify opportunities for cost optimization without compromising service quality.

**8. Team Management**

* Manage supervisors, engineers, housekeeping, security and maintenance teams.

* Prepare duty rosters and manpower schedules.

* Conduct daily briefings and regular performance reviews.

* Ensure discipline, attendance and proper deployment of staff.

### Candidate Requirements

* Graduate/Post Graduate preferred.

* 5–10 years of experience in **facility management, residential society, township, commercial property or hospitality operations**.

* Experience handling large residential complexes will be preferred.

* Strong knowledge of MEP, housekeeping, security and vendor management.

* Good communication and problem-solving skills.

* Strong leadership and team-management abilities.

* Good knowledge of MS Excel and reporting.

* Ability to handle resident complaints and emergency situations professionally.

### Key Performance Indicators (KPI)

* Resident satisfaction

* Complaint resolution time

* Preventive maintenance compliance

* Facility uptime

* Security & safety compliance

* Housekeeping standards

* Vendor performance

* Cost control

* Utility consumption

* Staff productivity

* Overall property condition

Salary can be negotiated based on experience, qualifications and current CTC.

**Interested candidates can share their updated CV along with current CTC, expected CTC and notice period.**