Receptionist / Front Office Executive

Job Responsibilities:

Front Desk Management

• Greet and welcome visitors, clients, and employees with a warm and professional attitude.
• Answer and redirect phone calls to appropriate departments.
• Manage and maintain the reception area, ensuring it is tidy and presentable.

Visitor Coordination

• Register visitors and issue access passes as required.
• Schedule and coordinate appointments or meetings.

Administrative Support

• Handle incoming and outgoing mail, packages, and courier services.
• Maintain office supplies and coordinate with vendors for replenishment.
• Assist in data entry, filing, and other clerical tasks as needed.

Customer Service

• Address inquiries and provide accurate information regarding the company’s services or products.
• Resolve basic complaints or direct them to the appropriate personnel.

Team Collaboration

• Support various departments with administrative tasks.
• Participate in team meetings and contribute to process improvements.

• Key Skills & Qualifications:A pleasant personality with attractive looks and professional grooming.
• Proven experience as a receptionist, front office executive, or similar role.
• Excellent communication skills (both verbal and written).
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Positive attitude and customer-focused approach.
• High school diploma or equivalent; additional certifications in office management are a plus.