Relationship Officer

Job Summary

We are looking for dynamic and result-oriented Telesales Executives to promote and sell the company’s products over the phone. The ideal candidate should possess excellent communication and persuasion skills, be customer-focused, and have the ability to achieve sales targets while maintaining strong customer relationships.

Key Responsibilities:

• Make outbound calls to prospective and existing customers to promote products and services.
• Explain product features, benefits, pricing, and promotional offers effectively.
• Understand customer requirements and recommend suitable products or services.
• Generate sales leads, close sales, and achieve assigned revenue targets.
• Maintain accurate records of customer interactions, sales, and follow-ups in the CRM system.
• Handle customer queries, objections, and complaints professionally.
• Coordinate with the sales and marketing teams to maximize business opportunities.
• Follow up on leads and ensure timely conversion of prospects into customers.
• Prepare daily, weekly, and monthly sales reports as required.

Desired Skills and Competencies:

• Excellent verbal communication and interpersonal skills.
• Strong negotiation and convincing abilities.
• Customer-oriented approach with a positive attitude.
• Good listening and problem-solving skills.
• Basic computer knowledge and familiarity with CRM software.
• Ability to work under pressure and meet sales targets.
• Strong organizational and time management skills.

Qualification:

• Graduate in any discipline (preferred).
• Prior experience in telesales, telemarketing, customer service, or inside sales is an advantage.
• Freshers with excellent communication skills may also apply.

Key Attributes:

• Self-motivated and target-driven.
• Team player with a proactive approach.
• High level of integrity and professionalism.
• Ability to build rapport with customers quickly.
• Willingness to learn and adapt to changing business requirements.

Career Growth:

Successful candidates will have opportunities to grow into senior telesales, inside sales, team leadership, or business development roles based on performance and organizational requirements.