Corporate Relationship Manager

Job Summary

We are seeking a driven Corporate Relationship Manager to build and expand our B2B client base. You will partner with local businesses, fleet operators, cab aggregators, and automotive dealerships to supply tyres, alloy wheels, and alignment/balancing services. Your primary goal is to secure long-term supply agreements, maximize account revenue, and ensure seamless service execution at our retail outlets. [1, 2, 3, 4]

Key Responsibilities

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• B2B Client Acquisition. Identify and pitch to fleet managers, logistics firms, corporate transport heads, and local car dealerships to onboard new corporate accounts. [1, 2]
• Account Management and Retention. Serve as the primary point of contact for corporate clients, ensuring high satisfaction and timely contract renewals. [1, 2]
• Consultative Selling. Assess client vehicle profiles and usage patterns to recommend suitable tyre brands (PCR, TBR, LCV), alloy wheel specifications, and preventive maintenance packages. [1, 2]
• Contract and Pricing Negotiation. Structure bulk pricing tiers, credit terms, and annual maintenance contracts (AMCs) while protecting store profit margins. [1, 2]
• Store Operations Coordination. Work closely with the retail store manager, inventory team, and service technicians to prioritize corporate vehicles, minimize downtime, and guarantee stock availability. [1, 2]
• Upselling and Cross-Selling. Pitch value-added services such as 3D wheel alignment, computerized balancing, nitrogen inflation, and premium alloy upgrades to existing tyre accounts. [1, 2]
• Issue and Warranty Resolution. Handle product complaints, tyre wear claims, and manufacturer warranty replacements swiftly to maintain client trust. [1, 2]
• Payment Collection and Reporting. Track corporate invoicing, ensure timely payment collections against credit limits, and maintain accurate sales forecasts in the CRM. [1, 2, 3]
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Required Qualifications and Experience

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• Education. Bachelor’s degree in Business Administration, Marketing, Automotive Management, or a related field.
• Experience. 2 to 5 years of B2B sales or corporate relationship management experience, preferably in the automotive aftermarket, tyres, lubricants, or commercial vehicle sector.
• Product Knowledge. Solid understanding of tyre sizing, load/speed ratings, tread patterns, and alloy wheel fitment (PCD, offset, rim size).
• Technical Skills. Proficiency in CRM software, Microsoft Excel for bulk quoting, and basic billing/ERP systems.
• Mobility. Valid driver’s license and willingness to travel locally for client site visits and fleet inspections. [1, 2, 3, 4, 5, 6]
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Key Competencies

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• Negotiation and Closing. Ability to win high-volume fleet tenders without over-discounting.
• Relationship Building. Strong interpersonal skills to build rapport with both procurement executives and fleet workshop supervisors.
• Problem-Solving. Calm and resourceful approach when resolving urgent breakdown replacements or warranty disputes. [1, 2, 3, 4]