Executive Assistant Cum CRM

Job description:

Job Title: Executive Assistant cum CRM (real estate company).

Location: Sukhmani Enclave, Barewal Awana, Ludhiana, Punjab

Employment Type: Full-Time

1. Job Overview

We are looking for a professional, organized, and proactive "Executive Assistant cum CRM" to manage executive-level coordination, customer relationship management, and sales-related administrative activities. The candidate will be responsible for maintaining customer records, handling client communication, coordinating meetings, and ensuring smooth follow-up and communication between management, clients, and office team.

2. Key Responsibilities: -

A. Executive Assistance & Coordination: -

• Provide administrative and coordination support to the management.
• Schedule meetings, appointments, and maintain the management's calendar.
• Handle official correspondence, calls, emails, and documentation.
• Coordinate communication between management, clients, and internal teams.
• Maintain confidential records and important business documents.

B. Customer Relationship Management (CRM):-

• Maintain and regularly update the company's CRM database.
• Record and manage customer enquiries, leads, and follow-up details.
• Track client interactions, site visit schedules, and enquiry status.
• Ensure timely follow-ups with prospective and existing customers.
• Maintain accurate customer records and generate CRM reports as required.

C. Client Communication & Follow-ups:-

• Handle incoming customer enquiries professionally through calls, WhatsApp, and other communication channels.
• Share relevant project information, brochures, and property details with prospective clients.
• Coordinate and confirm client meetings and property site visits.
• Follow up with interested customers and maintain proper communication records.

3. Required Skills & Qualifications: -

• Graduate in any discipline; preferably in Business Administration, Commerce, or a related field.
• Previous experience in Executive Assistance, CRM, Customer Relationship Management, or Real Estate Administration will be preferred.
• Proficiency in MS Office, Excel, Word, and email handling.
• Working knowledge of CRM software and customer database management.
• Strong organisational, coordination, and follow-up skills.
• Professional attitude with good interpersonal and time-management abilities.

If you are organized, professionally confident, detail-oriented, and passionate about delivering excellence in Executive support and Customer Relationship Management, we would be pleased to hear from you. Interested Candidates can share resume at "raghav16886@gmail.com" or WhatsApp your resume at

"+91-8283846914".