Senior Telesales Executive

Job Description:

We are searching for an engaged telemarketer to boost sales by reaching out

to current and possible patients. To this end, the telecaller will be

required to obtain lists of individuals' information and guide them to visit

the clinic. You should also jot down important notes during conversations

to facilitate follow-ups on the CRM.

Responsibilities: Will be responsible for handling outbound and inbound calls from the

prospects and convert them into confirmed patients who will visit the

clinic.

• Follow up to ensure that appropriate actions were taken on patients'

requests.

• Answer and make calls professionally to provide information about

products and services, take/ cancel orders, or obtain details of

complaints.

• Attending regular team meetings to clarify progress and performancerelated

expectations.

• Maintain the database of the leads regularly, create and

Maintain proper records for all calls on the CRM.

• Contact existing patients as well as new prospective leads using scripts

Tele Patient advisor – AK Clinics

• Understand the specifications of the patients and give them appropriate

replies.

• Address the patients’ uncertainties, grievances, and suggestions on

time.

Qualifications &

Skills:

• Excellent verbal and written communication in English.
• Having a pleasing personality, should have a working knowledge of MS

Excel & working on the Customer Relationship Management software.

• Fresher/ More than 6 months of relevant experience in sales &

counseling

• Must be patient, service-oriented, extremely organised, and detail-oriented.

Should be patient and have the ability to engage patients in

conversation.

Salary-18000/- to 28000/- based upon experience & skills

Contact- HR (Jyoti)-7087020453