Customer Service Officer - MF
Equitas Small Finance Bank
Work from Office
Full Time
Min. 2 yearsJob Description
Customer Service Officer - MF
- Approach: Give a warm, personalized, and friendly welcome to set a positive tone.
- Probe: Listen actively and ask polite questions to fully understand the customer's needs or problem.
- Partner: Act as a consultant to help analyze options and co-discover the right fit.
- Present: Offer a clear, personalized solution that directly addresses the customer's situation.
- Listen and Resolve: Address any final doubts, pushback, or concerns with empathy.
- Deliver: Implement the solution smoothly, whether it is completing a purchase, fixing an issue, or providing product training.
- Follow-up: Check back in with the customer to ensure satisfaction and gather feedback for continuous improvement.
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The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Malegaon to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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