Waiter / Steward

Steward Responsibilities (Male & Female)Guest service

• Greet guests warmly, seat them, and present the menu
• Explain dishes, ingredients, and spice levels, and suggest popular items (including Udupi and coastal specialties)
• Take orders accurately and place them with the kitchen or bar
• Serve food and beverages in the correct sequence and with proper etiquette
• Check back with guests during the meal and handle requests or complaints politely
• Present the bill, process payment, and thank guests on departure

Food and beverage service

• Set up tables with cutlery, crockery, glassware, napkins, and condiments
• Follow standard service rules (serve from the correct side, clear plates only when all guests have finished)
• Serve at the pool, garden, banquet, or room-dining areas as assigned
• Support buffet setup, live counters, and refills

Cleanliness and hygiene

• Maintain personal hygiene: clean uniform, trimmed nails, hair tied or covered, name tag
• Clean and sanitise tables, chairs, trays, and the service area
• Follow FSSAI food safety and handling rules
• Keep the service station stocked and tidy

Operations

• Take part in pre-shift briefings and know the day's specials and out-of-stock items
• Coordinate with the kitchen, bar, cashier, and captain
• Report breakages, shortages, and maintenance issues
• Keep an accurate record of orders and bills
• Help with inventory and stock counts when required

Resort-specific duties

• Handle breakfast, lunch, and dinner shifts, plus events, weddings, and group dining
• Serve resort guests, including families, tourists, and foreign guests
• Know resort facilities and timings (pool, spa, beach access, activities) to answer guest questions
• Follow safety procedures: fire, first aid, and emergency evacuation
• Handle guest privacy and complaints tactfully and escalate to the supervisor or manager when needed
• Typical RequirementsExperience: 0 to 3 years (freshers can be trained)
• Education: 10th/12th pass, or a hotel management diploma preferred
• Languages: Kannada, Tulu, and Hindi are an advantage; basic English
• Skills: Communication, grooming, teamwork, ability to work shifts, weekends, and holidays
• Gender: Open to both male and female candidates
• NotesShifts are usually 8 to 9 hours with a weekly off, and resort peak season (Oct to Mar) may need extra hours.

Accommodation and meals are provided in resorts.