Telecalling Executive

My company name is walkwood Immigration and I want to hire candidates so describe job role for staffChatGPT said:Absolutely. If you’re hiring staff for Walkwood Immigration, here’s a professional job-role description suitable for a job posting.Walkwood Immigration — Staff Job DescriptionWalkwood Immigration — Staff Job DescriptionPosition: Immigration Counsellor / Office StaffCompany: Walkwood ImmigrationWe are looking for motivated, confident, and responsible candidates to join our team as Immigration Counsellors / Office Staff. The selected candidates will assist clients with immigration-related enquiries, documentation, applications, and follow-ups while providing excellent customer service.Key ResponsibilitiesCounsel clients regarding suitable immigration, study, and visa options.Understand clients’ requirements and provide accurate information about available programs and processes.Handle client enquiries through phone, WhatsApp, email, and in-person meetings.Collect, verify, and organize client documents.Assist with preparation and submission of applications and supporting documents.Maintain accurate client records and regularly update case status.Coordinate with clients and internal team members regarding application requirements and deadlines.Follow up with clients for pending documents and payments.Maintain professional relationships with clients and provide timely updates.Meet individual and team targets while maintaining service quality.Follow company policies and maintain confidentiality of client information.Required SkillsGood communication and interpersonal skills.Basic computer knowledge, including MS Office and email.Good English communication skills; knowledge of Punjabi/Hindi is an advantage.Customer-service-oriented attitude.Ability to manage multiple clients and tasks.Strong attention to detail and documentation skills.Previous experience in immigration, education consultancy, sales, or customer service will be an advantage, but freshers may also apply.Personal QualitiesPositive and professional attitude.Honest, responsible, and punctual.Willingness to learn.Good convincing and counselling skills.Ability to work independently as well as in a team.What We OfferCompetitive salary based on experience and skills.Performance-based incentives.Training and professional development.Friendly and supportive working environment.Opportunities for career growth.Job Type: Full-timeExperience: Freshers and experienced candidates can apply.