Kan Tech Solutions Private Limited

Telecalling Executive

Kan Tech Solutions Private Limited
Mohali
₹13,000 - ₹15,000 monthly

Fixed

₹13,000 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 08 Oct 2026 - 21 Oct 2026 | Time: 10.00 am - 04.00 pm...

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 3 days

Job Description

Key Job Responsibilities of an LCO Telecaller


LCO CallingCall assigned LCOs as per the daily allocation.

  • Explain the purpose of the call clearly.
  • Maintain professional communication with LCOs.

Follow-up & ConversionFollow up on pending cases regularly.

  • Encourage LCOs to complete the required action.
  • Convert eligible/pending cases into successful closures.

Winback / Recovery

  • Contact LCOs regarding disconnected, suspended, or inactive accounts where applicable.
  • Explain outstanding dues, offers, waiver/process requirements, and payment options.
  • Generate maximum Winback/Recovery from the assigned portfolio.

Payment Follow-up

  • Follow up for pending payments.
  • Remind LCOs about due amounts and payment timelines.
  • Capture payment commitments and follow up until payment is received.

Case Status & Remarks

  • Update every call outcome correctly in the calling/application system.
  • Record proper remarks such as:
  • Connected
  • Not Connected
  • Call Back
  • Payment Promised
  • Payment Done
  • Disagree
  • Wrong Number
  • Already Submitted, etc.

Daily Target AchievementWork according to the assigned daily/monthly calling and conversion targets.

  • Track personal performance against target.
  • Focus on high-potential cases to improve productivity.

EscalationEscalate unresolved issues to the TL/concerned department.

  • Highlight system issues, payment issues, waiver issues, or customer/LCO disputes.


Job role

Work location
Work locationOffice no 003,ground floor,TDS Tower,E193,phase 8B,Mohali 160055 Mohali
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education10th or Below 10th
Skills
SkillsMS Excel, Blended process, Domestic BPO, Voice Process
English level
English levelBasic English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date08 Oct 2026 - 21 Oct 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsBring CV

About company

Name
NameKan Tech Solutions Private Limited
Address
AddressOffice no 003,ground floor,TDS Tower,E193,phase 8B,Mohali 160055 Mohali
Job posted by Kan Tech Solutions Private Limited

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You can expect a minimum salary of 13,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chandigarh at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 22 Oct 2026. For more details, download apna app and find Full Time jobs in Chandigarh . Through apna, you can find jobs in 64 cities across India. Join NOW!

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