Meddirect Services

Back Office Coordinator

Meddirect Services
Dahisar East, Mumbai/Bombay
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

  • Key ResponsibilitiesClient Coordination: Communicate with clients via email regarding pickup requests, delivery schedules, shipment updates, and operational queries.
  • Rider Coordination: Coordinate with delivery riders through phone calls and WhatsApp to arrange sample pickups and ensure timely delivery to the designated destinations.
  • Vendor Coordination: Communicate with logistics vendors and third-party delivery partners to arrange pickups and deliveries across different locations.
  • Pickup & Delivery Management: Assign pickup and delivery tasks to the appropriate riders or vendors based on location, availability, and urgency.
  • Shipment Tracking: Monitor shipment status and follow up with riders and vendors to ensure timely pickups and deliveries.
  • Issue Resolution: Handle delays, missed pickups, delivery issues, and client escalations, providing timely updates to the concerned teams.
  • Email & WhatsApp Management: Respond to client emails, coordinate operational activities, and maintain clear communication with all stakeholders.
  • Data Management: Maintain daily records of pickups, deliveries, pending shipments, delays, and vendor or rider updates using Excel or Google Sheets.
  • Reporting: Prepare daily operational reports and share updates with the reporting manager.
  • Follow-up & Escalation: Proactively follow up on pending shipments and immediately escalate critical delays or operational challenges.
  • Documentation: Ensure proper maintenance of shipment details, pickup requests, delivery confirmations, and other relevant records.
  • Pan-India Coordination: Coordinate with local riders, courier partners, and vendors to manage logistics requirements across multiple cities.


Job role

Work location
Work locationMedDirect Services Private Limited, Western Express Highway, behind Decathlon, MICL, Mira Road East, Mira Bhayandar, Maharashtra, India
Department
DepartmentOperations
Role / Category
Role / CategoryLogistics Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameMeddirect Services
Address
AddressMedDirect Services Private Limited, Western Express Highway, behind Decathlon, MICL, Mira Road East, Mira Bhayandar, Maharashtra, India
Job posted by Meddirect Services

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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