Banquet Manager

Location: Bangur Nagar, Goregaon West, Mumbai

Job Description

We are looking for a responsible, well-organised and customer-oriented Banquet Manager to oversee the day-to-day operations of our banquet venue. The candidate will be responsible for managing daily venue operations, conducting property visits for prospective clients, showcasing the banquet facilities and ensuring a smooth and professional client experience.

Key Responsibilities

Client Handling & Venue Showcasing

• Welcome prospective clients and conduct guided tours of the banquet.
• Showcase the venue, facilities, amenities and event spaces professionally.
• Understand client requirements and explain the venue's offerings.
• Handle client queries and coordinate follow-ups.
• Ensure a positive experience for every visiting client.

Daily Banquet Operations

• Oversee the day-to-day functioning and maintenance of the banquet.
• Ensure the venue is clean, presentable and ready for client visits and events.
• Coordinate with housekeeping, security, maintenance and other staff.
• Monitor inventory, furniture, fixtures, equipment and other venue assets.
• Ensure all operational activities run smoothly.

Event Coordination

• Coordinate with clients and event organisers regarding event requirements.
• Ensure all arrangements are in place before scheduled events.
• Supervise venue readiness and assist during event execution.
• Coordinate with vendors and internal teams whenever required.

Reporting & Administration

• Maintain daily reports of client visits, enquiries and follow-ups.
• Maintain an enquiry database and regularly update management.
• Report operational issues and maintenance requirements.
• Share regular updates with management regarding daily activities.

Important Role Clarification

• The candidate will be responsible for client servicing, venue showcasing and operational management.
• All commercial negotiations, pricing discussions, discounts, payment collections and financial transactions will be handled directly by the management.
• The candidate will not be authorised to independently commit to any pricing or financial terms.

Candidate Requirements

• Prior experience in banquet management, hotel operations, hospitality or event management preferred.
• Excellent communication and interpersonal skills.
• Presentable, professional and confident personality.
• Good organisational and problem-solving abilities.
• Comfortable interacting with premium clients, wedding planners and event organisers.
• Basic computer knowledge and ability to maintain records and reports.
• Should be proactive, responsible and capable of independently managing daily operations.

Experience: 2–5 years preferred