Essencea Infoserv Pvt Ltd

Customer Care Associate

Essencea Infoserv Pvt Ltd
Work from home
₹11,000 - ₹13,000 monthly

Fixed

₹11,000 - ₹13,000

Earning Potential

₹13,000

Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

200+ applicants

200+ applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

📢 Hiring: Customer Support Associate

🏢 Company: Essencea Infoserv Pvt Ltd

 🤝 Client: Porter

 📍 Location: Remote (Work From Home)

 💼 Job Type: Full-Time

 🖥️ Requirements: Must have own Laptop & Wi-Fi/Broadband Connection

📝 Job Description

We are hiring Customer Support Associates proficient in Porter to handle Voice Process through inbound calls only.

🔑 Responsibilities

📞 Handle inbound voice process calls 

🤝 Resolve customer queries and provide accurate solutions

📝 Maintain detailed and accurate records of interactions

😀 Ensure a professional and positive customer experience

🔗 Coordinate with internal teams for escalated cases

🔒 Ensure data security and confidentiality

🎓 Eligibility

🎯 Age: 18 to 31 years

🆕 Freshers & Experienced candidates welcome

🔄 Rotational Shifts & Rotational Week Off

💰 Salary & Benefits

🏦 Take Home: ₹11,000 – ₹13,000 per month

✅ No Target Based Job

📈 Attractive growth opportunities

🏠 Work From Home flexibility

🏦 PF & ESI provided

📞 Contact HR – *Chendrayudu*

📱 +91 8977502927

📧 chendrayudu.k@essenceainfoserv.com

Job role

Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer support, Domestic BPO, Voice Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Tamil, Hindi
Assets
AssetsComputer/Laptop Ownership
Age limit
Age limit18 - 31 years
Gender
GenderAny gender

About company

Name
NameEssencea Infoserv Pvt Ltd
Address
Address702, 7th floor, Sandhya Techno-1, X roads, beside KIA Showroom, Radhe Nagar, Khajaguda, Hyderabad, Telangana 500104 Juhu, Mumbai/Bombay
Job posted by Essencea Infoserv Pvt Ltd

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You can expect a minimum salary of 11,000 INR and can go up to 13,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

Yes, it's a work from home job and can be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 Nov 2026. For more details, download apna app and find Work from Home jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!