Customer Care Executive
Flowing Water Films
Customer Care Executive
Flowing Water Films
Malad West, Mumbai/Bombay
₹14,000 - ₹18,000 monthly
Fixed
₹14000 - ₹18000
Earning Potential
₹18,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 19 Jan 2026 - 29 Jan 2026 | Time: 03.30 pm - 04.30 pm...See details
7 applicants
Job Description
Job Title: Customer Care Executive (OTT Platform)
Location: Mumbai
Job Type: Full-time
About Us:
We're a leading OTT platform offering a vast library of content to users across India. We're looking for a Customer Care Executive to join our team and provide top-notch support to our users.
Job Description:
- Respond to customer queries via email, phone, and chat
- Resolve issues related to subscription, billing, content availability, and technical problems
- Provide personalized recommendations and content suggestions
- Handle customer feedback, complaints, and escalations
- Collaborate with internal teams to resolve complex issues
- Maintain high CSAT scores and first response time
Requirements:
- 1-2 years of customer support experience
- Excellent communication and problem-solving skills
- Familiarity with OTT platforms and digital services
What We Offer:
- Competitive salary and benefits
- Opportunities for growth and learning
- Fun and dynamic work environment
If you're passionate about customer service and love the entertainment industry, apply now! 😊
Job role
Work location
Ijmima Complex, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
English level
Basic English
Gender
Male
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
19 Jan 2026 - 29 Jan 2026
Time
03.30 pm - 04.30 pm
About company
Name
Flowing Water Films
Address
Ijmima Complex, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Job posted by Flowing Water Films
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