Customer Support Executive
Tech Mahindra LtdFixed
₹16,500 - ₹19,000
Earning Potential
₹19,000
Fixed
₹16,500 - ₹19,000
Earning Potential
₹19,000
Work from Office
Full Time
Freshers only
Basic EnglishJob highlights
Walk-in interview
Date: 07 Sep 2026 - 12 Sep 2026 | Time: 11.00 am - 04.00 pm...
Urgently hiring
2 applicants
Benefits include: PF, Flexible Working Hours, Laptop, 5 working days
Job Description
Job Description: Customer Service – Voice Process (Inbound)
Location: Tech Mahindra BPS, Oberoi Garden Estate, Off Saki vihar Road, Chandivali, Andheri East 400072
Employment Type: Full-time
Joining: Immediate Joiners Preferred
About the Role:
We are hiring enthusiastic and customer-focused individuals for our Customer Service Voice Process – Inbound. The role involves handling incoming calls and resolving customer queries effectively. There are no sales targets—the focus is entirely on delivering excellent customer experience.
Key Responsibilities:
Handle inbound customer calls professionally and efficiently. Understand customer concerns and provide accurate solutions. Maintain a positive and empathetic attitude toward customers at all times. Document call information and maintain call logs as per process guidelines. Escalate unresolved queries to the appropriate department when necessary. Meet process quality standards and service-level metrics.
Shift Details:
Shift Window: Between 8:00 AM to 8:00 PM For Female
8:00 AM to 11:00 PM For Male
Shift Duration: Any 10-hour shift (including 1-hour break)
Eligibility Criteria:
Graduation is mandatory
Experience Freshers and experienced candidates are welcome.
Salary
Freshers : CTC- 2,64,400/- & ₹16662/- (in-hand)
1+ year experience: CTC 2,96,128/- & ₹19,000/- (in-hand)
If interested call me on 8689948557- Priyanka HR
Share this JD with your references if you have any.
Job role
Job requirements
Walk-in interview details
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The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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