Mirraw Online Services Private Limited

Customer Support Executive

Mirraw Online Services Private Limited
Lower Parel, Mumbai/Bombay
₹15,000 - ₹32,000 monthly*

Fixed

₹15,000 - ₹30,000

Average Incentives*

₹2,000

Earning Potential

₹32,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

1 applicants

1 applicants

Benefits include: Overtime Pay

Benefits include: Overtime Pay

Job Description

About Mirraw.com


Founded in 2011, Mirraw is a leading ethnic fashion e-commerce platform based in Lower Parel, Mumbai, offering over 5 lakh products to 5 million+ customers worldwide.


Website: www.mirraw.com

Role: Customer Support


  • Location: Lower Parel, Mumbai
  • Shift: Day shifts
  • Working days: 6 days
  • Joining: Immediate joiners preferred


Key Responsibilities:

  • Handle customer queries through chats, emails and calls.
  • Assist customers with product-related queries and concerns.
  • Provide effective solutions and ensure customer satisfaction.
  • Handle complaints and resolve issues professionally.
  • Escalate complex issues whenever required.
  • Maintain good communication and customer service standards.
  • Be flexible with shifts and overtime during festive seasons.


Job role

Work location
Work locationLower Parel, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Blended process, Problem resolution, English proficiency, Customer Query Resolution, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameMirraw Online Services Private Limited
Address
AddressLower Parel, Mumbai, Maharashtra, India
Job posted by Mirraw Online Services Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Nov 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!