Data Analyst

Job Summary:

Data Management & Email Support Executive is responsible for maintaining accurate company data, handling email communication with clients/customers, managing records, and providing administrative and customer support through email platforms. The role requires strong attention to detail, communication skills, and proficiency in computer applications.

Key Responsibilities:

Maintain and update company databases, CRM systems, and spreadsheets.

Ensure accuracy, consistency, and security of data records.

Perform data cleaning, validation, and duplicate removal.

Prepare reports, dashboards, and data summaries as required.

Create, schedule, and send email campaigns/newsletters.

Manage mailing lists and segment databases for targeted communication.

Monitor email delivery, open rates, and campaign performance.

Coordinate with marketing, sales, or operations teams for communication requirements.

Handle customer or client email responses professionally.

Maintain confidentiality of sensitive company and customer information.

Required Skills:

Proficiency in Microsoft Excel, Google Sheets, or database tools.

Knowledge of email platforms such as Mailchimp, HubSpot, or similar tools.

Good written and verbal communication skills.

Strong attention to detail and accuracy.

Basic understanding of CRM and data management practices.

Ability to manage large datasets efficiently.

Time management and organizational skills.