Desktop Support Technician

Desktop Support cum Basic CCTV TechnicianLocation: Mumbai

Industry: International School

Experience: 1–3 Years | Freshers with basic technical knowledge may also apply

• Job Responsibilities
• Provide day-to-day desktop, laptop, printer and basic IT support to staff and teachers.
• Install and troubleshoot Windows, software, drivers, LAN and basic networking issues.
• Handle basic hardware troubleshooting, system setup and maintenance.
• Provide basic support for CCTV cameras, DVR/NVR, viewing systems and cabling.
• Monitor CCTV system functionality and coordinate for repairs or replacements when required.
• Assist with IT equipment installation, shifting and maintenance within the school.
• Maintain records of IT assets, equipment and service issues.
• Attend staff IT support requests promptly and ensure issues are properly resolved.
• Coordinate with external vendors for CCTV, networking, hardware and other technical requirements when required.
• Follow school IT security, safety and operational procedures.
• RequirementsBasic knowledge of Windows, desktops/laptops, printers and networking.
• Basic knowledge of CCTV, DVR/NVR, cameras and LAN cabling.
• Good troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Diploma/ITI/Graduate in IT, Computer, Electronics or related field preferred.
• Experience working in a school, office or similar environment will be an advantage.
• Should be willing to handle both IT support and basic CCTV-related work.
• Timings: 8 am to 4/5pm