Guest Relations Executive
Impresario Entertainment & HospitalityFixed
₹18,000 - ₹20,000
Average Incentives*
₹5,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹20,000
Average Incentives
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
36 applicants
Benefits include: PF, ESI (ESIC), Food/Meals
Job Description
Guest Relations Executive (GRE)
Department: Operations Service
Reports to: Restaurant Manager
Job Summary:
Responsible for managing guest experience, handling queries, resolving complaints, and ensuring the overall satisfaction of all guests.
Key Responsibilities:
Ensure a seamless guest experience from entry to exit.
Build relationships with regular guests and ensure personalized service.
Handle guest feedback and coordinate with service, kitchen, and bar teams.
Maintain reservation logs and guest database.
Assist with promotions, events, and special activations.
Ensure guest areas and reception desks are well-maintained.
Skills & Requirements:
Exceptional communication and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Well-groomed and confident personality.
Minimum 1–4 years of experience in guest relations or hospitality.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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