Head HR

Job Description – HR Lead / Head

Reporting To: CEO / Managing Director

About the Role

The HR Lead / Head will be responsible for driving the entire people function across

Yaraman Coffee Pvt. Ltd., including its Estates, Cafés, and Corporate Office. This role

is a blend of strategic HR leadership and hands-on execution, covering recruitment,

payroll, compliance, employee engagement, performance management, and policy

design. The HR Head will serve as a trusted advisor to the leadership team, align HR

processes with business goals, and build a high-performance culture that reflects

Nandan Coffee’s values of quality, hospitality, and growth.

Key Responsibilities

🔹 Strategic HR Leadership

 Develop and execute HR strategy in alignment with business vision and growth plans.

 Serve as advisor to the CEO/MD on people-related decisions and organizational design.

 Build, lead, and mentor the HR team to deliver consistent support across all locations.

 Drive culture-building initiatives, employee engagement, and leadership development.

🔹 Recruitment & Talent Acquisition

 Oversee end-to-end recruitment for Corporate, Estate, Café, and Operations roles.

 Partner with external consultants, recruiters, and platforms (Indeed, Naukri, etc.) to source top talent.

 Establish robust hiring pipelines for estate management, hospitality, and café operations.

 Ensure timely closure of positions with strong employer branding initiatives.

🔹 Payroll, Compliance & HR Operations

 Supervise payroll processing, wage calculations, and salary disbursements across geographies.

 Coordinate with CA/Finance team for TDS, statutory compliances, and PF filings.

 Ensure HRMS is effectively utilized for attendance, documentation, and reporting.

 Standardize HR documentation: Offer letters, NDAs, Appointment letters, Exit formalities.

🔹 Performance Management & Learning

 Implement PMS (Performance Management System) across departments.

 Drive KRA/KPI alignment with business outcomes.

 Oversee confirmation, appraisals, and promotions with transparency.

 Introduce training programs (technical, soft skills, POSH, equal opportunity, etc.).

🔹 Policy & SOP Development

 Create, review, and implement HR policies – separation, equal opportunity, attendance, grievance redressal, etc.

 Establish SOPs for estates, cafés, and HO to ensure process consistency.

 Maintain an updated organizational chart and reporting structure.

🔹 Employee Relations & Engagement

 Act as the point of escalation for grievances, disciplinary issues, and integrity concerns.

 Conduct exit interviews and ensure structured handovers.

 Build employee engagement programs that strengthen loyalty and reduce attrition.

 Partner with Estates and Outlets to ensure safe, compliant, and motivating work environments.

🔹 Leadership Support & Projects

 Drive HR input for strategic projects (new café openings, expansion hiring, etc.).

 Manage HR reporting for board-level reviews and compliance submissions.

 Oversee special projects – diversity & inclusion, training, policy reforms, HR automation.

Key Skills & Competencies

 Strong knowledge of HR laws, payroll, and compliance (PF, TDS, Shops & Establishments Act).

 Excellent leadership, interpersonal, and conflict resolution skills.

 Ability to balance strategic thinking with operational execution.

 Proficiency in HRMS systems, MS Office, and Google Workspace.

 Experience in hospitality, F&B, retail, or agriculture/estate sector preferred.

Qualifications & Experience

 MBA / Master’s in HR or related field.

 8–12 years of progressive HR experience, including at least 3 years in a leadership role.

 Proven track record in scaling HR systems and handling multi-location workforce.

Employment Type:

Full-time | On-site