Inside Sales Executive

Job Title: Education Inside Sales

Work Details

● Location: On-site, Santacruz, Mumbai (Head Office)

● Days: 6-day work week (one weekly off on a rolling basis)

● Timing: 10:00 AM – 7:00 PM

About Raising Superstars

Raising Superstars is India’s fastest-growing EdTech brand dedicated to unlocking the

genius in every child (0-6 years) through screen-free, science-backed micro-learning. With 2

million+ app downloads and 500,000+ paying families across 150 countries, we’re rewriting

the rules of early childhood education—one five-minute activity at a time.

Role Overview

As a Domestic Inside Sales Executive, you will engage high-intent leads across India,

guide parents through the purchase journey, and maximise lifetime value via strategic

upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a

high-energy team that drives the company’s primary revenue engine.

Key Responsibilities

Area What You’ll Do

Lead Engagement &

Conversion

Call, WhatsApp, and email inbound leads; perform needs

analysis; convert prospects to paying customers for flagship

courses.

Upsell & Cross-Sell Recommend advanced programs, bundles, and learning toys to

existing users; achieve monthly revenue targets.

Product Mastery Develop deep knowledge of pedagogy, outcomes, and success

stories to deliver confident, consultative pitches.

Pipeline Management Maintain accurate CRM records; track follow-ups, deal stages,

and daily call metrics for clear reporting.

Customer Experience Provide empathetic, solution-oriented support; resolve queries

and coordinate with support teams when needed.

Market Feedback

Loop

Share insights with marketing, product, and activation teams to

sharpen campaigns and user journeys.

Key Performance Indicators (KPIs)

● Daily Call Activity: Minimum 80–100 connected calls (new +

follow-ups).

Lead Conversion Rate: 15–20% of qualified leads converted to paying

customers.

● Monthly Revenue Target: Achievement of assigned sales quota

through enrollments.

● Follow-Up Discipline: 100% CRM updates, timely task completion,

and zero lead leakage.

● Upsell / Cross-Sell Contribution: % of revenue from advanced

programs or bundles.

● Customer Satisfaction: Positive feedback scores from parents

post-enrollment.

Must-Have Qualifications

● Fluent English & Hindi; clear, engaging phone presence.

● Candidate should have graduate pass out form any field

● 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech

or digital products preferred).

● Proven record of hitting monthly revenue / conversion targets.

● Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7

pm).

● Proficient with CRMs, spreadsheets, and virtual meeting tools.

● High empathy, consultative mindset, and strong objection-handling skills.

Experience in the EdTech sector is a significant plus.

Nice-to-Have

● Familiarity with early-years education or parenting products.

● Exposure to outbound call campaigns or dialer systems.

● Knowledge of upsell/cross-sell frameworks and data-driven selling.

Compensation & Benefits

● Salary: Upto ₹65,000 per month (negotiable based on experience & market

benchmarks).

● Incentives: Monthly performance-linked incentives—uncapped earning potential.

● Work Mode: On-site at Santacruz, Mumbai; modern workspace with breakout zones.

● Perks: Flexible leave policy, learning & development stipend, weekly team huddles &

celebrations.

Growth Path

Top performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer

roles within 12–18 months, with increased responsibility for strategy,