E-Mantra Outsourcing

International BPO Executive

E-Mantra Outsourcing
Malad West, Mumbai/Bombay
₹25,000 - ₹28,000 monthly

Fixed

₹25,000 - ₹28,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Job Description

  • Key Responsibilities & RequirementsCoordinate and manage therapy session schedules between children, parents, and therapists.
  • Schedule, reschedule, and track appointments while ensuring maximum therapist utilization.
  • Communicate professionally with parents and therapists via phone, email, and CRM platforms.
  • Handle inbound and outbound voice calls with US-based clients and stakeholders.
  • Maintain accurate client records, appointment details, and communication logs in CRM systems such as Bitrix24.
  • Perform day-to-day administrative and operational tasks to support smooth service delivery.
  • Monitor calendars, manage scheduling conflicts, and proactively resolve appointment issues.
  • Possess excellent verbal and written English communication skills with a neutral and professional phone manner.
  • Demonstrate strong organizational, multitasking, and time-management abilities in a fast-paced environment.
  • Must be comfortable working night shifts aligned with US business hours and capable of working independently with minimal supervision.

Job role

Work location
Work locationEmantra Outsourcing, New Link Road, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsBlended process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameE-Mantra Outsourcing
Address
AddressEmantra Outsourcing, New Link Road, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Job posted by E-Mantra Outsourcing

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You can expect a minimum salary of 25,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Nov 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!