Mobile Repair Technician
Reliance JioFixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 1 year
No English RequiredJob highlights
Urgently hiring
3 applicants
Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), Food/Meals
Job Description
1. Shortlist, onboard and certify Partner or Technician,
2. Ensure availability and manage upgrades or terminations,
3. Conduct initial training, reskilling, upskilling, and periodic,refresher programs,
4. Deliver hands-on field training through OJTs,
5. Track KPIs and performance metrics of partners and technicians,
6. Take corrective actions based on evaluation outcomes,
7. Guide and support issue resolution within TAT to ensure customer,satisfaction,
8. Conduct audits, inventory reconciliation and FTTx device inspections,
9. Handle walk-in customer interactions, device repairs and swaps, CRM,entries, and software upgrades,
10. Train and support extended service points,
11. Travel to touchpoints as per requirement,
12. Handle complaint management, out-calling, and coaching Jio,Associates as per need
Skills and Competencies :-
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems,
7. Technical knowledge and field team management skill
Education Required:
ITI/ Diploma (Preferably in ECE/ Telecommunication/ IT/CS)
Experience Required:
1.5 to 4 Years
Interested candidates can share there Cv's at "Nayanika.r@ril.com" or DM me on whats app "8591902962"
Job role
Job requirements
About company
You can expect a minimum salary of 12,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 29 May 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!