Operation Incharge

WE’RE HIRING — OPERATIONS MANAGER

Location: Mumbai

Company: Rustic Home / Rustic Turquoise

We are looking for an experienced and responsible Operations Manager who can efficiently manage day-to-day business operations and also support the sales team when required.

Key Responsibilities:

• Manage daily operations, order processing and execution

• Coordinate with workshop, vendors, delivery team and customers

• Track production timelines and ensure timely dispatch & delivery

• Maintain order records and regular follow-ups

• Handle customer coordination and after-sales communication

• Support the sales process, respond to customer enquiries and assist in closing orders

• Coordinate with the internal sales team and ensure smooth communication between sales and production

• Resolve operational issues and maintain smooth workflow

What We’re Looking For:

• Strong communication and coordination skills

• Good organisational and follow-up skills

• Comfortable handling customers and sales enquiries

• Basic knowledge of Excel / Google Sheets / WhatsApp Business

• Previous experience in Operations, Retail, Furniture, Interior or Sales will be preferred

• Responsible, proactive and capable of independently managing tasks

Salary: Fixed Salary + Performance-Based Sales Incentives

This role is ideal for someone who enjoys managing operations while also having the opportunity to earn additional incentives through sales.

Interested candidates can send their CV / Resume via DM or WhatsApp.