Operations & Administration Associate

Operations & Administration Associate

Job Type: Full-time

Experience: 0–2 Years

Education: 12th Pass / Graduate

Department: Operations & Administration

About the Role: We are looking for a proactive, responsible, and well-organised Operations & Administration Executive to manage daily office operations, coordinate with suppliers and customers, track goods sent on consignment, assist with daily sales and purchase invoicing, and ensure the smooth movement of goods.

The ideal candidate should be able to take ownership of tasks, follow up independently, coordinate effectively with different parties, and ensure that daily activities are completed on time without constant supervision.

Key Responsibilities

1. Consignment Management & Coordination

• Coordinate with suppliers, customers, and other parties regarding goods sent on a consignment basis.
• Follow up on goods already sent on consignment to identify which items have been sold and need to be invoiced.
• Arrange the collection and return of unsold or unused goods to the office.
• Maintain proper records of goods sent and received on consignment.
• Coordinate with the concerned parties to finalise which goods need to be invoiced and which need to be returned.
• Ensure timely follow-ups to avoid delays, stock discrepancies, and pending transactions.

2. Daily Invoicing & Documentation

• Prepare and manage daily sales and purchase invoices.
• Ensure invoices are accurate and issued on time.
• Maintain proper records and documentation of daily transactions.
• Coordinate with suppliers and customers to resolve invoice-related queries.
• Ensure timely completion of invoicing activities related to consignment goods.

3. Delivery & Logistics Coordination

• Coordinate with delivery staff to ensure the timely delivery and collection of goods.
• Book delivery services through Rapido, Porter, and other delivery applications as required.
• Arrange the movement of goods between the office, suppliers, and customers.
• Track deliveries and collections and follow up on pending shipments.
• Ensure the correct goods reach the right destination within the required timeframe.
• Coordinate with delivery personnel to resolve any issues affecting deliveries.

4. Day-to-Day Office Administration

• Manage routine administrative and operational activities.
• Coordinate with internal staff, suppliers, customers, and other stakeholders.
• Manage the daily activities of delivery personnel and ensure work is completed efficiently.
• Handle multiple tasks simultaneously and prioritise work according to urgency.
• Take initiative to identify and resolve routine operational issues.
• Ensure the smooth day-to-day functioning of office operations.
• Candidate Requirements: Must be proactive, responsible, and well-organised.
• Good communication and coordination skills.
• Ability to follow up with suppliers, customers, and delivery staff.
• Basic computer knowledge, including MS Excel and email.
• Comfortable using mobile applications such as Rapido, Porter, and other delivery platforms.
• Basic understanding of sales and purchase invoicing.
• Ability to manage multiple tasks and work independently.
• Willingness to take ownership of responsibilities without constant supervision.
• Freshers may apply; candidates with experience in operations, administration, logistics, inventory coordination, or invoicing will be preferred.

Language Requirements: Candidates should be able to communicate in the following languages:

• English
• Hindi
• Marathi
• Telugu

Preference will be given to candidates proficient in all four languages.

Working Hours – Fixed Shifts. Candidates will be assigned one of the following fixed shifts:

• Shift 1: 8:00 AM to 5:15 PM
• Shift 2: 10:45 AM to 8:00 PM

Note: Only these two shift timings are available. The assigned shift will be fixed.

• Working Days & Weekly Off: Working Days: Monday to Saturday
• Weekly Off: Sunday (fixed)
• No rotational weekly offs.

Ideal Candidate: We are looking for someone who is proactive, takes ownership of responsibilities, follows up on pending tasks, and ensures that daily operations run smoothly.

The candidate should be comfortable coordinating with multiple parties, managing delivery arrangements, maintaining records, and handling routine invoicing and administrative work independently.