Receptionist / Front Office Executive

Key Responsibilities

• Manage the reception desk and ensure a professional and welcoming experience for all visitors.
• Greet and assist clients, VIP guests, business partners, candidates, and other stakeholders.
• Handle incoming calls and direct them to the appropriate person or department.
• Maintain visitor records and coordinate visitor access with the Security/Admin team.
• Manage meeting room bookings and coordinate meeting arrangements.
• Coordinate with internal teams for meetings involving senior management and external stakeholders.
• Receive, record, and distribute courier, mail, and official correspondence.
• Maintain the reception area, ensuring it remains clean, organized, and presentable at all times.
• Coordinate with housekeeping, security, administration, and facility teams for smooth office operations.
• Support the Admin/HR team with day-to-day administrative activities.
• Assist with employee, visitor, and guest requirements as needed.
• Maintain records, registers, and front-office documentation.
• Ensure professional telephone etiquette and timely communication.
• Handle routine queries and direct requests to the relevant departments.
• Maintain confidentiality of company, employee, client, and business information.
• Support office events, meetings, and corporate hospitality requirements.
• Perform other administrative and front-office responsibilities assigned by the management.
• Desired Skills & CompetenciesExcellent verbal and written communication skills.
• Pleasant, confident, and professional personality.
• Strong interpersonal and customer-service skills.
• Excellent telephone and visitor-handling etiquette.
• Good organizational and multitasking abilities.
• Proficiency in MS Office, Outlook, Word, and Excel.
• Ability to coordinate effectively with multiple departments.
• Strong attention to detail.
• Ability to handle senior stakeholders and VIP visitors professionally.
• Professional grooming and presentation.
• Qualification & ExperienceGraduate in any discipline.
• 1–4 years of experience in Reception, Front Office, Administration, Hospitality, or a similar role.
• Experience in a corporate office, premium hospitality, luxury hotel, restaurant, events, or service-oriented organization will be an advantage.