Sales Team Leader

Hiii Candidates,

The Car Sales Team Leader bridges the gap between frontline sales consultants and upper dealership management. They oversee daily floor activities, track prospect pipelines, help close high-value deals, and ensure compliance with showroom and RTO (Regional Transport Office) standards.

Key Responsibilities

• Team Leadership & Coaching: Supervise, mentor, and motivate Sales Consultants. Conduct regular 1-on-1 performance reviews, daily huddles, and field/test-drive accompaniments.
• Target Achievement: Plan and drive monthly, weekly, and daily retail sales quotas for new and pre-owned/used cars.
• Pipeline & Lead Management: Monitor showroom walk-ins, phone/digital enquiries, test drives, quotations, and vehicle deliveries through the CRM or DMS (Dealership Management System).
• Deal Support & Closing: Assist sales staff in negotiating terms, overcoming customer objections, and finalizing purchase contracts.
• Cross-Department Coordination: Work closely with the Finance, Insurance, Exchange/True Value (trade-ins), and Accessories teams to maximize per-vehicle profitability.
• Customer Experience & Follow-up: Ensure high customer satisfaction (CSAT) scores, manage escalated customer queries, and verify that new owners are contacted promptly post-delivery. [1]
• Reporting & Compliance: Generate MIS reports, sales forecasts, and performance dashboards for upper management while ensuring compliance with statutory and dealership rules

Thanks & Regrads,

HR Aarti.