Senior Merchandiser

Key Responsibilities

1. Order Management & ExecutionManage the complete order lifecycle, from order receipt, costing, and confirmation to production follow-up and final dispatch.

• Understand buyer requirements, product specifications, quality standards, and delivery schedules.
• Coordinate with internal teams and factory staff to ensure smooth and timely order execution.
• Prepare and monitor T&A (Time and Action) plans to ensure timely completion of all order milestones.
• Ensure accurate and timely ERP entries and maintain updated order records.
• Proactively follow up with concerned departments to avoid delays and ensure on-time shipment.

2. Order Conversion & CostingImprove enquiry-to-order conversion through timely follow-ups and competitive quotations.

• Ensure accurate product costing, pricing, and margin calculations.
• Work closely with sourcing and production teams to optimize costs without compromising quality.
• Identify opportunities to improve costing accuracy and profitability.

3. Product Development & Trend AnalysisDevelop competitive and trend-relevant product offerings based on buyer requirements and market trends.

• Coordinate product development, sampling, and revisions in line with customer specifications.
• Work closely with design, sourcing, and sampling teams to develop new products and collections.

4. Business Development & Sales GrowthSupport business development initiatives and acquisition of new customers.

• Identify opportunities to expand existing customer accounts and increase export business.
• Contribute towards achieving sales revenue, order booking, and profit margin targets.
• Develop strong customer relationships to generate repeat business.

5. Buyer Management & CommunicationMaintain regular and professional communication with buyers regarding order status, approvals, samples, and deliveries.

• Coordinate PP samples, swatches, and product approvals within agreed timelines.
• Ensure timely submission of samples and follow-ups for buyer comments and approvals.
• Handle buyer requirements, revisions, and order-related queries efficiently.
• Proactively communicate updates and resolve order-related issues.

6. Production & Cross-Functional CoordinationCoordinate closely with planning, production, sampling, sourcing, quality, stores, and dispatch teams.

• Monitor production progress and ensure adherence to the approved T&A plan.
• Identify potential bottlenecks in production, sourcing, and material availability.
• Take proactive corrective action to minimize delays and ensure on-time shipment.
• Ensure smooth coordination between all departments for efficient order execution.

7. Quality Assurance & ComplianceEnsure products meet buyer-approved specifications, quality standards, and requirements.

• Coordinate with QA/QC teams for inspections, testing, and final approvals.
• Monitor quality issues and ensure timely corrective action wherever required.

8. Documentation, Dispatch & MIS ReportingMaintain accurate order files, product specifications, costing sheets, approval records, and shipment documentation.

• Coordinate with logistics, warehouse, and accounts teams to ensure dispatch readiness.
• Track shipment schedules and ensure timely delivery to customers.
• Prepare and update regular MIS reports covering order status, production progress, and shipments.
• Maintain systematic documentation and ensure all stakeholders are updated on work progress.

Qualifications & Experience

• Bachelor's degree in Fashion, Merchandising, NIFT, or a related discipline.
• 5-8 years of relevant experience in merchandising within the garment manufacturing, uniform, or apparel export industry.
• Preference for young, energetic, and ambitious candidates with a proactive and result-oriented approach.
• Experience in handling end-to-end order execution and buyer coordination will be preferred.

Desired Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent coordination, planning, and organizational abilities.
• Good understanding of garment manufacturing and experience in merchandising
• Open for business development and occasional travel as per requirement
• Knowledge of costing, product development, and order execution.
• Familiarity with ERP systems, MS Excel, and MIS reporting.
• Strong follow-up and problem-solving abilities.
• Ability to multitask, work independently, and manage ambiguity.
• Customer-focused mindset with a strong sense of ownership and accountability.
• Ability to work under deadlines and deliver results.

Compensation & Benefits

• Competitive salary based on experience and suitability.
• Mobile phone reimbursement.
• Medical and health & wellness benefits, as applicable.
• Opportunity to grow and take on greater responsibilities within the organization.

We are looking for candidates who are energetic, detail-oriented, commercially aware, uniform background , and experienced and passionate about merchandising, customer relationships, and business growth.