Telesales Executive

B2B Sales Executive

Company: Shoppingara Pvt. Ltd.

Department: B2B Sales

Job Location: Andheri East, Mumbai

Employment Type: Full-Time

Experience: 1–3 Years in B2B / Inside Sales / Tele-Sales

Working Days: Monday to Saturday

About the Role

We are looking for a highly motivated B2B Sales Executive to join our sales team. The candidate will be responsible for handling qualified leads, understanding customer business requirements, explaining our e-commerce business model, conducting product/service presentations, and converting leads into paying clients.

The ideal candidate should have strong communication, negotiation, follow-up and closing skills and be comfortable achieving monthly sales targets.

Key Responsibilities

- Handle inbound B2B leads generated through Facebook, Instagram, Google Ads and other marketing channels.

- Contact leads through calls and WhatsApp and understand their business requirements.

- Explain the company's e-commerce / dropshipping business model clearly.

- Understand the customer's budget, business goals and requirements.

- Present suitable business plans, packages and services.

- Explain services such as:

 - E-commerce website

 - Android application

 - Product catalogue/listing

 - Marketplace onboarding

 - Amazon/Meesho/Flipkart selling support

 - Shipping and courier management

 - Product sourcing and inventory support

 - Return & replacement management

 - Relationship Manager support

- Conduct effective sales presentations and product demonstrations.

- Handle customer objections related to price, trust, investment, competition and business viability.

- Follow up systematically with interested prospects.

- Convert qualified leads into customers through effective closing techniques.

- Maintain accurate lead information and follow-up status in CRM/Excel.

- Coordinate with the onboarding, GST, technology and operations teams after successful conversion.

- Achieve assigned daily, weekly and monthly sales targets.

- Maintain high-quality customer communication throughout the sales process.

- Generate referrals and repeat business wherever possible.

Sales Process

Lead Generation → Lead Calling → Requirement Analysis → Product/Business Presentation → Objection Handling → Follow-Up → Negotiation → Closing → Payment → Handover to Onboarding Team

Key Performance Indicators (KPIs)

- Daily calls and meaningful conversations

- Lead-to-appointment/demo ratio

- Demo-to-sale conversion

- Lead-to-sale conversion

- Daily/weekly/monthly revenue

- Number of new customers acquired

- Follow-up efficiency

- Average deal value

- Payment collection

- CRM/data accuracy

Required Skills

- Excellent communication skills in English + Hindi/Hinglish

- Strong convincing and negotiation skills

- Good objection-handling ability

- Target-oriented approach

- Strong follow-up discipline

- Good listening and presentation skills

- Ability to work under sales pressure

- Basic knowledge of CRM, Excel and WhatsApp Business

- Ability to understand and explain e-commerce concepts

- Strong closing skills

Preferred Experience

Candidates with experience in any of the following will be preferred:

- B2B Sales

- Inside Sales

- Tele-Sales

- E-commerce Sales

- SaaS Sales

- Digital Marketing Sales

- Business Opportunity Sales

- Website/Software Sales

- Marketplace/E-commerce Services

- EdTech/FinTech/B2B service sales

Candidate Profile

We are looking for someone who is:

Hungry for targets | Strong in communication | Persistent in follow-ups | Good at objection handling | Confident in closing | Customer-focused

Compensation

Salary: ₹25,000 – ₹32,000 per month + attractive performance-based incentives

Final compensation will depend on experience, interview performance and sales capability.

Growth Opportunity

High-performing sales executives can grow into:

Sales Executive → Senior Sales Executive → Team Leader → Sales Manager → Business Development Manager

How to Apply

Interested candidates can share their updated CV along with their current salary, expected salary, total experience and notice period.