Events & Members Relation Executive

Events & Member Relations Executive - Job Description

Designation: Events & Member Relations Executive

Department: Club Operations

Reporting To: General Manager Operations

Salary: Up to ₹40,000-50,000/- Gross per month

Joining Timeline: Immediate Joining to within 15 days

Job Summary:

The Member Relations Executive will be responsible for ensuring smooth member interaction, handling member concerns and complaints professionally, maintaining positive member engagement, and coordinating club activities/events to enhance overall member satisfaction. The role also includes managing member communication through social media platforms and other communication channels to keep the club active and engaging.

A. Creative Designing & AI-Based Artwork

• Create creative artwork, posters, invitations, banners, digital announcements, event backdrops, certificates, and promotional materials using AI-based design tools and graphic designing applications.
• Develop creative concepts and visual content for festivals, club events, tournaments, member activities, special occasions, and internal celebrations.
• Use AI tools to generate creative ideas, images, layouts, and content while ensuring brand consistency and professional presentation.

B. Event Planning & Interdepartmental Coordination

• Coordinate with various club departments, including Operations, Food & Beverage, Housekeeping, Sports, Front Office, Administration, and other concerned teams for event planning and execution.
• Assist in planning, organising, and coordinating interclub sports championships, tournaments, and sporting activities involving participating clubs and teams
• Assist in preparing event schedules, activity plans, promotional requirements, and event-related communication.
• Support the planning and execution of festivals, cultural programmes, member engagement activities, tournaments, staff events, and other club functions.

C. Social Media Management & Digital Updates

• Prepare and publish approved content on the club’s official social media platforms, including Instagram, Facebook, and other relevant channels.
• Maintain a content calendar for upcoming events, festivals, sports activities, member engagement programmes, and important club announcements.
• Prepare clear, attractive, and informative WhatsApp messages for upcoming events, club activities, sports tournaments, festival celebrations, special announcements, and member updates.

Key Skills & Competencies-       

Proficiency in AI-based creative tools and graphic design applications.

·        Knowledge of digital content creation, social media management, and online communication.

·        Excellent written communication skills for preparing WhatsApp messages, captions, invitations, and announcements.

·        Strong coordination, planning, organisation, and follow-up skills.

·        Flexibility to support events scheduled during evenings, weekends, and holidays, as required.