Sales Coordinator;

Sales coordinator

JOB ROLE: Co-ordinator – Sales

Company: Big Imports & Gifts

Big Imports and Gifts, also known as BigImpex, is a leading corporate gift supplier established in Mumbai in 2003.

With 150+ team members across BigImpex, Gokaldas Packaging, and Zexcel Medical Communications, we aim for excellence in every partnership.

We specialize in creating innovative and custom-designed products to serve our clients’ unique needs with the goal of helping our clients build stronger brands through high-quality corporate gifts.

LOCATION: Bandra/ Mumbai

Position Summary:

This position will be responsible for driving import process of goods and materials, ensuring compliance with regulations and optimizing supply chain process.

Job Responsibilities: 

1. *Product Sourcing:*  

  - Research and identify suppliers or manufacturers for products based on client requirements.  

  - Negotiate with suppliers for best prices and terms, ensuring cost-effectiveness.  

  - Track and evaluate product quality, availability, and delivery timelines.

2. *Quote Management:*  

  - Prepare and send a quotation for a large volume of on a daily basis to clients.  

  - Ensure quotes are accurate, competitive, and align with clients’ requirements.  

  - Follow up with clients regarding the status of quotes, ensuring timely responses.

3. *Sample Coordination:*  

  - Coordinate and arrange for product samples based on client requests.  

  - Organize sample dispatch and track their deliveries to clients.  

  - Follow up with clients for feedback on received samples.

4. *Costing and Approvals:*  

  - Work with internal teams or suppliers to get product costing.  

  - Ensure timely approval of quotes and product costing from management.  

  - Update clients with revised or approved costs based on changes in requirements.

5. *Client Communication & Relationship Management:*  

  - Respond to client queries regarding quotes, orders, and product details.  

  - Maintain ongoing communication with clients regarding new product offerings or changes in pricing.  

  - Address any issues or concerns raised by clients and ensure their satisfaction.  

  - Build and maintain strong relationships with both new and existing clients.  

  - Inform clients about *in-house manufactured products* and actively encourage them to purchase      these products by highlighting their advantages, quality, and pricing.

6. *Order Processing:*  

  - Process confirmed orders and ensure proper documentation.  

  - *Load orders into the orders portal* once received, ensuring all details are accurate.  

  - Monitor the order status and communicate delivery schedules to clients.  

  - Constantly follow up with the orders team to ensure products are delivered on time and handle any issues during the delivery process.  

  - Assist with resolving any issues related to order fulfillment.

7. *Market Research & Trend Analysis:*  

  - Stay updated on market trends, product innovations, and customer preferences.  

  - Advise clients on new product offerings or alternatives to suit their needs.

8. *Administrative Support:*  

  - Maintain accurate records of quotes, orders, and client communications.  

  - Update client databases and ensure accurate filing of contracts and documents.  

  - Handle any administrative tasks related to sales processes.

9. *Cross-Department Collaboration:*  

  - Collaborate with logistics, purchasing, and finance teams to ensure smooth operations.  

  - Assist the sales team in achieving overall business objectives.

Required skills & qualifications:·        

minimum 2+ yrs. of similar experience. 

Email CV on hr@bigimpex.com;

                       8657029926