Facility Manager

Job Summary

The Facility Manager is responsible for overseeing the maintenance, safety, cleanliness, and overall infrastructure

of the premises to ensure smooth and uninterrupted business operations.

Key Responsibilities

◆ Manage day-to-day maintenance of electrical, HVAC, plumbing, lighting, and power backup systems.

◆ Ensure high standards of cleanliness and hygiene across the facility.

◆ Oversee safety measures including fire equipment, emergency exits, and CCTV systems.

◆ Coordinate with external vendors for repairs, AMC services, and preventive maintenance.

◆ Monitor utility consumption and control maintenance costs.

◆ Maintain records of maintenance logs, vendor contracts, and compliance documents.

◆ Conduct regular facility inspections and resolve issues promptly.

Detailed Responsibilities by Function

1. Facility Operations Management

• Ensure smooth functioning of all facility operations (store infrastructure, utilities, essential services).

• Maintain 100% uptime of critical equipment (DG sets, AC, UPS, fire alarm, communication systems).

• Oversee daily facility inspections and logbook verification.

• Implement Standard Operating Procedures and software for facility operations.

• Drive cost-saving initiatives across facility operations.

2. CCTV & Asset Management

• Monitor and maintain CCTV systems to ensure full coverage and uptime.

• Maintain updated asset registers for movable and immovable assets.

• Conduct periodic asset audits and ensure zero loss/damage.

• Oversee procurement and tagging of assets.

3. Cafeteria & Vendor Management

• Manage cafeteria operations ensuring quality, hygiene, and cost efficiency.

• Source, evaluate, and manage vendors for facility, housekeeping, transport, security, and maintenance.

• Renew AMCs and service agreements before due dates.

• Conduct SLA tracking and vendor performance evaluations.

4. MIS & Reporting

• Maintain daily/weekly/monthly MIS for facilities, maintenance, security, transport, cafeteria, and

housekeeping.

• Provide timely reports to management with action points.

• Track budgets, expenses, and savings achieved.D A Z Z L E S

5. Space & Store Infrastructure Management

• Plan and allocate store space efficiently for operations, back-end areas, stockrooms, and staff zones.

• Conduct preventive maintenance and annual shutdown activities.

• Ensure store infrastructure complies with safety standards.

6. Crisis & Risk Management

• Develop and execute emergency response plans.

• Conduct fire drills, mock evacuations, and safety training.

• Maintain readiness for power failure, security threats, or any unforeseen exigencies.

• Lead incident investigations and corrective actions.

7. General Administration

• Oversee housekeeping, front office, transport, canteen, travel, and general admin activities.

• Implement cost-effective contracts for outsourced services.

• Conduct preventive maintenance for equipment and vehicles.

• Coordinate company events, celebrations, and staff welfare activities.

8. Security Management

• Ensure 24/7 security of the store premises and surrounding building.

• Monitor employee and visitor movement; ensure proper tagging and screening.

• Oversee gate pass management and reconciliation.

• Conduct routine security audits and compliance checks.

9. Purchase & Inventory Control

• Manage procurement for facility-related items, equipment, and consumables.

• Invite quotations, negotiate, finalize, and manage vendor SLAs.

• Maintain stock levels for housekeeping material, diesel, electro-mechanical spares, etc.

• Ensure timely renewal of AMCs and insurance documents.

10. Employee Transportation Management

• Plan and route employee transport schedules based on shifts.

• Ensure compliance with safety norms, vehicle fitness, and driver verification.

• Monitor arrival/departure, occupancy, trip sheets, and billing.

• Maintain 100% uptime of transport services.

11. Housekeeping & Hygiene

• Maintain high standards of cleanliness inside and outside the retail building.

• Conduct training for housekeeping staff at regular intervals.

• Monitor eco-friendly cleaning practices and material usage.

• Run daily/weekly/monthly HK audits.

12. ISO & Compliance

• Follow SOPs and protocols as per ISO quality standards.

• Participate in internal audits and maintain compliance documentation.

• Implement corrective and preventive actions for continual improvement.