Business Development Manager (BDM)

 Business Development & Expansion

1. Identify new markets and locations for LaundryEzy expansion.
2. Develop franchise and business associate networks.
3. Generate new retail and institutional customers.
4. Approach hotels, hospitals, hostels, corporates, educational institutions and other bulk laundry clients.
5. Develop commercial laundry and institutional business.
6. Conduct market research and competitor analysis.
7. Prepare business proposals, quotations and commercial presentations.
8. Follow up on prospective clients and close business deals.

B. Day-to-Day Business Operations

1. Monitor daily operations of existing laundry centres.
2. Coordinate with franchise partners, vendors and employees.
3. Monitor daily sales, collections and pending payments.
4. Ensure timely pickup and delivery of customer orders.
5. Monitor customer complaints and service quality.
6. Ensure operational SOPs are followed.
7. Track daily business performance and prepare MIS reports.
8. Coordinate procurement of consumables and operational requirements.

C. Revenue & Financial Management

1. Monitor monthly revenue and profitability.
2. Track centre-wise sales and expenses.
3. Improve operational efficiency and reduce costs.
4. Monitor outstanding payments and collections.
5. Develop monthly and quarterly business targets.

D. Team Management

1. Supervise sales and operational staff.
2. Conduct regular performance reviews.
3. Coordinate recruitment and staff training.
4. Ensure accountability and discipline across locations.