Team Leader

📢 Hiring: Team Leader – Health Insurance Tele-SalesLocation: Nagpur

Department: Sales

Experience: 2+ Years in Tele-Sales / Health Insurance / Insurance Sales

Employment Type: Full-Time

Job SummaryWe are looking for an experienced and result-oriented Team Leader – Health Insurance Tele-Sales to manage, motivate and drive a team of tele-sales executives. The candidate will be responsible for achieving sales targets, monitoring daily calling activities, improving team performance and ensuring quality customer interactions.

• Key ResponsibilitiesManage and supervise a team of Health Insurance Tele-Sales Executives.
• Allocate leads and monitor daily calling and follow-up activities.
• Set daily, weekly and monthly sales targets for the team.
• Track team performance, conversions, productivity and revenue.
• Conduct regular team briefings, coaching and sales training.
• Help team members handle customer objections and improve conversion rates.
• Monitor call quality and ensure proper sales process is followed.
• Follow up on hot leads and support executives in closing policies.
• Prepare and share daily/weekly sales and performance reports.
• Maintain discipline, attendance and productivity of the team.
• Coordinate with management and other departments for smooth policy issuance and customer support.
• Motivate the team to achieve and exceed sales targets.
• Candidate RequirementsMinimum 2 years of experience in tele-sales/team handling.
• Experience in Health Insurance or General Insurance will be preferred.
• Good communication and convincing skills.
• Strong knowledge of sales and lead conversion.
• Ability to manage and motivate a team.
• Good knowledge of MS Excel/Google Sheets and reporting.
• Target-oriented and comfortable working in a fast-paced sales environment.
• Strong problem-solving and customer-handling skills.
• Key Performance Indicators (KPIs)Team Sales & Revenue
• Policy Conversion Ratio
• Lead Conversion
• Daily Calling & Follow-ups
• Team Productivity
• Call Quality
• Target Achievement
• Customer Satisfaction

Salary₹30,000 – ₹35,000 per month

Depending on experience and interview performance.

Interested CandidatesCandidates with relevant Health Insurance Tele-Sales + Team Handling experience can apply.