Client Relationship Officer
Smartson EnterprisesFixed
₹10,000 - ₹15,000
Average Incentives*
₹10,000
Earning Potential
₹25,000
Fixed
₹10,000 - ₹15,000
Average Incentives
₹10,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
1 applicants
Benefits include: Overtime Pay, Flexible Working Hours
Job Description
We are looking for a Client Relationship Officer to build and maintain strong relationships with existing and potential clients. The candidate will be responsible for understanding client requirements, handling queries, coordinating with internal teams, ensuring customer satisfaction, and identifying opportunities for business growth.
Key Responsibilities
- Build and maintain strong professional relationships with clients.
- Act as the primary point of contact for assigned customers.
- Understand client requirements and provide suitable product or service solutions.
- Conduct regular follow-ups with existing and potential clients.
- Coordinate with the sales, operations, and accounts teams to ensure smooth order execution.
- Maintain accurate records of client interactions and follow-ups in CRM or company systems.
- Identify opportunities for repeat business, cross-selling, and upselling.
- Ensure timely communication regarding quotations, orders, deliveries, and payments.
- Collect client feedback and work towards improving customer satisfaction.
- Achieve assigned relationship management and business targets.
- Prepare daily, weekly, and monthly client activity reports.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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