Service Engineer
Analysis InstrumentsFixed
₹15,000 - ₹35,000
Average Incentives*
₹5,000
Earning Potential
₹40,000
Fixed
₹15,000 - ₹35,000
Average Incentives
₹5,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
1 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals
Job Description
- Installation & Commissioning
- Install, assemble, and commission laboratory instruments at customer sites.
- Ensure equipment is installed according to manufacturer specifications and approved procedures.
- Demonstrate equipment operation to customers.
- Breakdown & Troubleshooting
- Attend customer complaints and breakdown calls on time.
- Identify technical faults and carry out necessary repairs.
- Coordinate with the technical team for complex issues and spare parts.
- Preventive Maintenance
- Perform scheduled preventive maintenance of laboratory instruments.
- Inspect electrical connections, sensors, controllers, mechanical parts, and other components.
- Maintain service schedules and equipment performance records.
- Calibration & Performance Verification
- Support calibration and performance verification as per approved procedures.
- Use appropriate, calibrated reference instruments.
- Record actual observations and report any deviations.
- Customer Service
- Communicate professionally with customers.
- Explain equipment operation, maintenance requirements, and basic troubleshooting.
- Obtain customer feedback and service completion confirmation.
- Service Documentation
- Prepare and submit service reports after every visit.
- Record customer complaints, fault diagnosis, corrective actions, spare parts used, and pending issues.
- Maintain installation, maintenance, and service history records.
- Spare Parts & Tools Management
- Carry the required tools, spare parts, and service documents for site visits.
- Maintain records of spare parts consumed and returned.
- Inform the concerned department about spare parts requirements.
- Travel & Visit Planning
- Plan customer visits according to the service schedule and complaint priority.
- Confirm appointments with customers before visiting.
- Update the reporting manager regarding visit status and pending service calls.
- Safety & Quality Compliance
- Follow electrical safety procedures and customer-site safety requirements.
- Use appropriate personal protective equipment.
- Follow approved SOPs and never record unperformed work as completed.
- Reporting & Coordination
- Coordinate with Sales, Quality, Production, and Service departments.
- Report recurring faults, product defects, and customer complaints.
- Escalate unresolved issues to the Service Manager.
- Daily Reporting RequirementsCustomer name and site location.
- Service call number and complaint details.
- Instrument name, model, and serial number.
- Work performed and fault identified.
- Spare parts used or required.
- Service status: Completed / Pending / Follow-up Required.
- Customer confirmation and next action.
- Daily visit report submitted to the reporting manager.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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