Calibehr Business Support Services Private Limited

Customer Support Executive

Calibehr Business Support Services Private Limited
Central Business District Belapur, Navi Mumbai
₹20,000 - ₹30,000 monthly

Fixed

₹20,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include:  PF, Health Insurance, ESI (ESIC)

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Key Responsibilities

*Handle inbound customer calls and provide professional support for banking-related queries.

*Assist customers with account, transaction, banking products, and service-related queries.

*Resolve customer issues efficiently while maintaining high service quality.

*Follow standard BPO/customer service processes, call handling procedures, and escalation protocols.

*Maintain accurate call records and update customer information in the system.

*Ensure proper communication, active listening, and customer satisfaction.

*Escalate complex or unresolved issues to the appropriate department.

Eligibility

*Graduate candidates with good English communication and fluency.

*Freshers and experienced candidates may apply, subject to process requirements.

*Candidates fluent in Tamil, Telugu, Kannada, Gujarati, Malayalam, or Odia can also apply.

*Strong customer-handling and communication skills are preferred.

Job role

Work location
Work locationSuryoday Small Finance Bank, Sector 11, Belapur, Navi Mumbai, Maharashtra, India Central Business District Belapur, Navi Mumbai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Problem solving, Customer relationship management, Customer handling, Call handling, Active listening
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil, Malayalam
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameCalibehr Business Support Services Private Limited
Address
AddressSuryoday Small Finance Bank, Sector 11, Belapur, Navi Mumbai, Maharashtra, India Central Business District Belapur, Navi Mumbai
Job posted by Calibehr Business Support Services Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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