Operations Executive

We are seeking a detail-oriented Operations Executive to support our multi-channel retail business spanning B2B, retail, and e-commerce operations. This role is ideal for freshers or professionals with early experience who are eager to learn various aspects of business operations while managing essential day-to-day tasks across different sales channels.

**Key Responsibilities:**

Order Processing and Tracking:

* Monitor and track orders across all channels (B2B, retail stores, and e-commerce platforms)

* Maintain accurate order status records and coordinate with logistics partners for timely deliveries

* Support the order fulfillment process from receipt to dispatch across different channels

Data Management and Reporting:

* Create and update operational spreadsheets for daily tracking and business reporting

* Maintain sales and inventory data across multiple channels

* Assist in preparing periodic reports for different business verticals

Channel Support:

* Update product information, prices, and inventory across various sales channels

* Support B2B client requirements including order processing and documentation

* Assist in maintaining retail and online channel compliance

Operational Coordination:

* Coordinate with warehouse teams to ensure smooth order processing

* Liaise with different departments (sales, warehouse, accounts) for day-to-day operations

* Support in resolving operational queries from various stakeholders

**Required Qualifications:**

* Bachelor's degree or equivalent experience

* 0-2 years of experience in business operations or related field

* Strong proficiency in MS Excel/Google Sheets

* Excellent attention to detail and organizational skills

* Strong communication skills in both written and verbal English

**Growth Opportunities:**

* Develop comprehensive understanding of multi-channel retail operations

* Learn various aspects of B2B and retail business management

* Opportunity to specialize in specific areas like channel management, B2B operations, or supply chain