QA / QC Executive

• Job Responsibilities:Key Responsibilities for QA executive - Factory role to manage the QA activities with the QA team.
• 1.      Implement, monitor, and improve FSMS, SOPs, SSOPs, Quality Control Plans, HACCP Plan In-line QA documents and related documentation.
• 2.      Conduct process evaluations, internal audits, and testing to meet food safety and legal requirements.
• 3.      Review and maintain documents for RM, PM, FG specifications, GMP, COA, and audit reports.
• 4.      Identify non-conformities, ensure timely corrective and preventive actions (CAPA).
• 5.      Develop new and improved quality procedures and ensure adherence on the shop floor.
• 6.      Monitor External microbiology lab testing, sampling, and reporting as per internal procedures.
• 7.      Oversee calibration of measuring and testing instruments.
• Vendor & Supplier Quality
• 8.      Evaluate and audit suppliers/vendors to ensure raw material compliance as per the regulatory requirements.
• 9.      Collaborate with the procurement team for vendor improvement
• Training & Development
• 10.  Conduct FSMS and quality training for factory team, delivery team, retail team and QA staff.
• 11.  Prepare training materials, conduct evaluations, and maintain records.
• Customer Complaints & RCA
• 12.  Support customer service in handling and analyzing customer complaints.
• 13.  Conduct root cause analysis (RCA), implement corrective actions, and prepare review reports.
• 14.  Review complaint trends and prepare weekly/monthly QA dashboards.
• Reporting & KPI Monitoring
• 15.  Track and report quality KPIs and food safety performance to top management.
• 16.  Prepare data analysis and reports on product quality and system performance.
• Hub & Retail Outlet Visits for Audit
• 17.  Travel occasionally for supplier audits, internal Hub/Retail audits, QA implementation, and training across locations.
• Travel: Some travel will be required within the region and nationally as per requirement.
• IT Skills : Basic computer skill of MS office is a must
• Language: Regional/ English and Hindi proficiency is required.
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• Educational Requirement: B.SC in Food TechnologyB.Tech/B.E in Food TechnologyB.SC in Life Science, Microbiology, FisheriesPG and MSC in Food TechnologyM.Tech in Food TechnologyAny PG

Work Location: Factory