Receptionist Cum Telecaller

Position Overview

Pom Pom Auto India Pvt. Ltd. is looking for a confident, well-groomed, professional, and customer-focused Receptionist Cum Telecaller to become the face and voice of our organization.

The selected candidate will be responsible for managing the reception desk, handling incoming and outgoing calls, communicating with customers and business associates, scheduling appointments, and supporting the company's sales and business-development activities.

• KEY RESPONSIBILITIESWelcome and professionally attend to visitors, customers, and business associates.
• Handle incoming and outgoing telephone calls in a polite and professional manner.
• Make follow-up calls to customers, leads, candidates, garages, and business associates.
• Explain company services, products, and business opportunities clearly to prospective customers.
• Maintain proper records of calls, enquiries, leads, and follow-ups.
• Coordinate appointments, meetings, and visitor schedules.
• Respond to customer enquiries through telephone, WhatsApp, and other communication channels.
• Follow up with potential customers and convert enquiries into business opportunities.
• Coordinate with the sales, marketing, HR, and management teams.
• Maintain a professional and organized reception area.
• Support day-to-day administrative and office activities.
• Prepare daily call and follow-up reports.
• Maintain confidentiality of company and customer information.
• Achieve assigned calling, follow-up, and business-support targets.
• WHAT WE ARE LOOKING FORExcellent communication and interpersonal skills.
• Pleasant personality and professional appearance.
• Good Hindi and English communication skills; Marathi will be an advantage.
• Confident telephone conversation skills.
• Ability to convince and professionally communicate with customers.
• Basic computer knowledge, including MS Office and WhatsApp.
• Positive attitude and willingness to learn.
• Ability to work independently as well as with a team.
• Freshers with good communication skills may also apply.

KEY PERFORMANCE EXPECTATIONSThe role is not limited to reception duties. The candidate is expected to contribute actively to:

Customer Communication • Telecalling • Lead Follow-up • Appointment Coordination • Customer Support • Business Development Support • Target Achievement

WORKING HOURSMonday to Saturday: 9:00 AM to 6:00 PM

Sunday: Weekly Off

Festival Holidays: As per company policy.

CAREER OPPORTUNITYAt Pom Pom Auto India Pvt. Ltd., the right candidate can grow with the organization based on performance, communication skills, dedication, and target achievement.

Join us and become an important part of our growing team.