Sales Executive

Inside Sales Executive / Telecaller – AI Software

Location: Kopar Khairane, Navi Mumbai, Maharashtra

Job Type: Full-Time | Work From Office

Department: Sales & Business Development

Industry: Artificial Intelligence / SaaS / Technology

ABOUT THE ROLE

We are building and launching multiple AI-powered software products designed for businesses, professionals and customers across different industries.

We are looking for a highly energetic and target-driven Inside Sales Executive / Telecaller who can take ownership of the complete sales conversation from the first call to customer closure.

This is NOT a basic telecalling role where the responsibility ends after generating leads or making calls.

The candidate will be responsible for understanding our AI products, identifying potential customers, making outbound calls, qualifying prospects, explaining product value, handling objections, conducting follow-ups and actively working toward closing customers.

KEY RESPONSIBILITIES

• Make high-volume outbound calls to potential B2B and B2C customers depending on the assigned product.

• Understand different AI/software products, their features, pricing, target customers and business use cases.

• Explain products confidently in simple, customer-friendly language.

• Understand the customer's business, requirements and problems before pitching a solution.

• Qualify prospects based on requirement, interest, budget and purchase intent.

• Generate and manage qualified sales opportunities.

• Schedule and coordinate software/product demonstrations where required.

• Conduct basic product demonstrations after receiving appropriate product training.

• Handle customer questions and sales objections confidently.

• Follow up aggressively and systematically with interested prospects.

• Maintain communication through phone, WhatsApp, email and other approved channels.

• Discuss pricing, packages and commercial offerings according to company guidelines.

• Work toward converting qualified prospects into paying customers.

• Maintain proper records of every lead, conversation, follow-up and sales stage in the CRM.

• Identify cold, warm and hot prospects and prioritize follow-ups accordingly.

• Reconnect with prospects who previously showed interest but did not purchase.

• Coordinate with Product, Customer Support and Management teams whenever required during the sales process.

• Ensure proper handover of closed customers to onboarding/customer-support teams.

• Meet daily, weekly and monthly calling, pipeline and revenue targets.

WHAT WE ARE LOOKING FOR

• Strong and confident communication skills.

• Excellent Hindi communication; good English is preferred.

• Strong telesales and customer-convincing ability.

• Comfortable making a high volume of outbound calls every day.

• Strong objection-handling and negotiation skills.

• Ability to follow up consistently without losing track of prospects.

• Target-driven and revenue-oriented mindset.

• Ability to understand technology and software products quickly.

• Comfortable using CRM, WhatsApp, email and basic computer applications.

• Ability to understand customer requirements instead of reading from a fixed sales script.

• Strong ownership mentality — the responsibility does not end after making the call.

PREFERRED EXPERIENCE

Candidates with previous experience in any of the following will be preferred:

• Inside Sales

• Telesales

• B2B Sales

• SaaS / Software Sales

• IT Services Sales

• Technology Sales

• Business Development

• Lead Conversion

• Subscription/Product Sales

• CRM/ERP Software Sales

• FinTech / EdTech / Digital Product Sales

Candidates who have personally handled leads from initial contact through follow-up and final closure will receive preference.

IMPORTANT

This is a sales and closure position — NOT a basic calling position.

We are not looking for someone whose only responsibility is:

“Make 100 calls and submit the report.”

We are looking for someone who thinks:

Lead → Contact → Understand Requirement → Qualify → Pitch → Demonstrate → Handle Objections → Follow Up → Negotiate → Close → Handover.

The objective is not simply CALLS.

The objective is REVENUE.

PERFORMANCE WILL BE EVALUATED ON

• Quality outbound conversations

• Qualified opportunities generated

• Follow-up discipline

• Product understanding

• Objection-handling ability

• Demo-to-sale conversion

• Lead-to-customer conversion rate

• Sales pipeline generated

• Monthly revenue closed

• CRM discipline

• Customer handover quality

COMPENSATION STRUCTURE

Fixed Monthly Salary + Performance-Based Sales Incentives

High-performing sales executives will have the opportunity to earn significantly through incentives linked to actual sales performance.

CAREER GROWTH

Inside Sales Executive → Senior Sales Executive → Sales Closer → Team Leader → Sales Manager / Business Development Manager

We are looking for people who want to sell technology, understand customer problems and take responsibility for converting opportunities into actual business.