Sales Team Lead

Job Description – Team Leader, Residential Real Estate Sales

Position: Team Leader – Residential Sales

Industry: Real Estate – Residential

Department: Sales

Reporting To: Sales Manager / Head of Sales

Experience: 2–6 years in residential real estate sales, with at least 1-2 years in a team-handling role

Location: Kharghar, Navi Mumbai

Employment Type: Full-Time

About the Role

We are looking for an experienced and result-oriented Team Leader – Residential Real Estate Sales to lead, motivate, and manage a team of residential property sales executives.

The company provides qualified leads to the sales team, allowing the Team Leader and team to focus primarily on lead conversion, customer engagement, property presentations, site visits, negotiations, and closing.

The ideal candidate should have strong residential real estate sales experience, excellent communication and leadership skills, and a proven track record of achieving sales targets through a team.

Key Responsibilities

Team Management

Lead, manage, and motivate a team of residential real estate sales executives.

Set daily, weekly, and monthly sales targets for team members.

Monitor individual and team performance against targets.

Conduct regular team meetings, sales reviews, and performance discussions.

Coach team members on sales techniques, customer handling, negotiations, and closing.

Support team members in handling difficult customers and complex sales situations.

Identify performance gaps and provide appropriate training and guidance.

Lead Management & Conversion

Ensure company-provided leads are contacted promptly and followed up systematically.

Monitor lead allocation, calling activity, follow-ups, and conversion rates.

Ensure every lead is properly updated and tracked in the CRM.

Develop strategies to improve lead-to-site-visit and site-visit-to-booking conversion.

Review pending and ageing leads and ensure timely follow-up.

Personally assist the team in converting high-value or critical leads.

Sales & Revenue

Achieve monthly and quarterly team sales targets.

Drive the team to maximize site visits, bookings, and revenue.

Monitor the complete sales cycle from lead generation to booking/closure.

Assist sales executives during negotiations and closing discussions.

Maintain a strong pipeline of prospective customers.

Prepare sales forecasts and communicate expected closures to management.

Customer & Site Visit Management

Ensure a high-quality customer experience throughout the sales process.

Guide the team in understanding customer requirements, budgets, and preferences.

Accompany or support team members during important site visits when required.

Ensure timely follow-ups after site visits and presentations.

Handle escalated customer concerns professionally.

Reporting & Process Compliance

Maintain accurate sales and lead reports.

Track key performance indicators such as:

Leads received

Leads contacted

Follow-ups completed

Site visits scheduled

Site visits conducted

Bookings

Conversion ratios

Revenue generated

Ensure the team follows company sales processes and CRM guidelines.

Provide regular performance reports and sales forecasts to management.

Key Performance Indicators (KPIs)

The Team Leader will primarily be measured on:

Achievement of monthly team sales targets

Number of bookings generated by the team

Lead-to-site-visit conversion

Site-visit-to-booking conversion

Overall lead conversion ratio

Revenue generated

Individual team member productivity

Follow-up discipline and CRM usage

Team retention and performance improvement

Required Skills & Qualifications

Graduate in any discipline; MBA/PGDM in Sales or Marketing is an advantage.

2–6 years of experience in residential real estate sales.

Prior experience managing or mentoring a sales team.

Strong knowledge of the residential property sales process.

Proven ability to achieve sales targets.

Excellent communication, negotiation, and presentation skills.

Strong leadership and team-management abilities.

Good understanding of lead conversion and sales funnel management.

Comfortable working with CRM systems and sales reporting.

Strong follow-up and customer relationship management skills.

Target-oriented, energetic, and self-motivated.

Preferred Candidate Profile

The ideal candidate should be someone who:

Has a proven track record of closing residential property deals.

Can convert company-provided leads into site visits and bookings.

Knows how to coach sales executives to improve their conversion ratios.

Is comfortable working in a target-driven environment.

Leads by example and is willing to personally support the team in closing deals.

Has strong negotiation and objection-handling skills.

Can analyse sales numbers and take corrective action quickly.

Compensation

Salary: ₹35000 – ₹55000 per month

Incentives: Attractive team-based and performance-based incentives

Additional Benefits: [Travel allowance / Insurance / Other benefits, if applicable]

Why Join Us?

Company-provided residential real estate leads.

Strong sales support and structured processes.

Attractive incentive and earning potential.

Opportunity to lead and grow a high-performing sales team.

Career growth opportunities within the organisation.